Marcos Rodriguez | Page 71

Great Experience with Tustin Hyundai I had Bill Farris and Marcos Rodriguez help me out during the buying process. They helped pick the best car based on our preferences and gave us multi I had Bill Farris and Marcos Rodriguez help me out during the buying process. They helped pick the best car based on our preferences and gave us multiple options with explanations of the variations and price differences. Overall very smooth, quick and concise assistance. More

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Easy and painless This was my first time purchasing a vehicle through a dealership, and Peter made it easy, painless, and without pressure. I approached Peter at the d This was my first time purchasing a vehicle through a dealership, and Peter made it easy, painless, and without pressure. I approached Peter at the dealership, not knowing exactly what I was looking for, but knew the size of vehicle I needed to accommodate my clothing business. Peter went beyond and above, to find me the perfect vehicle, with a payment I can afford. He is a great listener, communicator, and very knowledgeable in his field. I would highly recommend Tony to family and friends. Thanks again Tony! More

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So knowledgable, such an easy experience! Marcos was right on point with asking the right questions and actually listening to my answers to get me into the car that I needed. None of my questi Marcos was right on point with asking the right questions and actually listening to my answers to get me into the car that I needed. None of my questions were perceived as being stupid and were answered with real concern that everything made sense to me. What a knowledgable salesperson who made the whole experience fast and easy! More

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Exactly how car buying should be. It had been forever since I purchased a car, let alone a new one, so I was not looking forward to being "sold" a car. My wife and I were in the area l It had been forever since I purchased a car, let alone a new one, so I was not looking forward to being "sold" a car. My wife and I were in the area looking at other dealers and after being basically ignored at Toyota and feeling the sales pressure from Nissan we decided to stop in at Tustin Hyundai. Honestly my wife was waay more sceptical of the brand than I was. Years ago, Hyundais were not the most reliable name in the automotive industry. However I convinced her to humor me since my father owns a Sonata and a Veloster. We got out of my old 2009 Nissan Altima and made a B-line to the CSUVs we didn't have to wait long until we were greeted by Marcos. He was extremely helpful with helping us test drive 4 vehicles, the Tucson, Sonata, Santa Fe and Santa Fe Turbo. In all of that time, never once did I feel like I was being pressured or influenced to buy anything. As we test drove each car he was conversational but still attentive to predicting question or issues he noticed while I was getting used to each model. He knew differences in trims, packaged items, engine variations, storage differences and could quote them, with confidence, without skipping a beat. After an exhausting few hours of test drives I let him know that we were still looking and comparing other manufacturers but we'd be in touch. I thanked him for his time and asked if he'd be in on the weekend just incase we made up our mind. He said, "yes." thanked me for stopping by, and home we went We then visited 4 more dealers, this time in Temecula, to check on other makes and models: Honda, Toyota (we hoped they would give us the time of day), Nissan and another Hyundai dealer. They also had slightly better rebate options. Ultimately it was a dead heat between the Murano and the Santa Fe. After a deliberation over lunch we decided that the choice was the Santa Fe Ultimate 2.0T. We were very excited to head back to Tustin Hyundai to give Marcos our business. When we arrived, he pulled the model that we were looking into and we had another test drive. Just to make sure. After which we went inside to discuss pricing. I mentioned the rebates that the other dealership was offering and he was able to make it work for us. He was upfront about the cost, financing options and it didn't feel like we were buying a car. More like having a conversation with him and the rest of the employees in the building. Cheryl took care of all of the paperwork for us and made signing a breeze. We were already in Temecula, we could have purchased our new car there, but, It was Marcos' professionalism, patience, knowledge, kindness, and overall awesome service that brought us back to Tustin Hyundai. Car buying can be a stressful process, but this was too easy. We are now the proud owners of a new Hyundai Santa Fe and we love it. Thank you, Marcos! More

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Great experience. Went in only for a test drive and left with a brand new car for a great deal. Way too good to walk away from.!!! Went in only for a test drive and left with a brand new car for a great deal. Way too good to walk away from.!!! More

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Great experience! My wife and I had a very positive experience with Tustin Hyandai. Our sales person Marcos Rodriguez was very helpful and friendly. He helped get us ex My wife and I had a very positive experience with Tustin Hyandai. Our sales person Marcos Rodriguez was very helpful and friendly. He helped get us exactly what we were looking for. More

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Super Salesman Marcos Rodriguez was great, no pressure, informative, enthusiastic and thorough. He worked with us to get us a car at another dealership, negotiated Marcos Rodriguez was great, no pressure, informative, enthusiastic and thorough. He worked with us to get us a car at another dealership, negotiated a great price and when it came time to pick up the car, he thoroughly went over every detail, showing that he believed and was very familiar with the product he sells. Marcos even texted and called us on his day off to give us an update. I would highly recommend Marcos if you're looking for a great salesman!!! More

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Great Experience Marcos was very knowledgeable and helpful. He made getting a new vehicle so easy and painless. Can't thank him enough for all his help and professiona Marcos was very knowledgeable and helpful. He made getting a new vehicle so easy and painless. Can't thank him enough for all his help and professionalism. More

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Great Experience Dustin and the team at Tustin Hyundai respectfully facilitated my immediate need to purchase a vehicle that day. I felt confident that I received a f Dustin and the team at Tustin Hyundai respectfully facilitated my immediate need to purchase a vehicle that day. I felt confident that I received a fair price and was pleasantly surprised that the process moved along so quickly. Dustin’s made a genuine connection with me and also took the time to show me how to operate the vehicle after the deal was done. It was as evident that the dealership made extra effort to ensure a great customer experience. More

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AMAZING Customer Service! Thank you Marcos for making buying my first car such an easy process! From the beginning, he was insightful and informative on all the models I was in Thank you Marcos for making buying my first car such an easy process! From the beginning, he was insightful and informative on all the models I was interested in. The customer service provided was amazing from when we arrived to the moment I left! I would definitely recommend you visit Marcos if you are in need of a new car! More

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