"Buying a new Crosstrek"
I stopped in to test drive the 2018 6-speed Crosstrek, to see if Subaru had improved upon the engine noise complaints of the previous year models. Sean Gadar, my salesman, explained how improvements had been made with the front cabin glass to reduce the noise. When we took it out for a spin, I was very pleased with how quiet the engine was and how smooth the clutch was. Sean never once pressured me to buy the vehicle, knowing that I would let him know how much I loved the vehicle, which I did. He was conscientious about getting the moonroof installed for me, even getting the work done 2 days earlier than he had estimated. There were no hidden gimmicks or fees and I always felt that the price I was quotes was fair to market value. Sean's sense of humor and genuine care that I drove off the lot with exactly what I was looking for, made working with him easy and stress-free. I would recommend seeking him out if you are in the market for a new or used Subaru!
"great and quick service"
great service from the initial text response from margarita to signing the final papers and everything in between. dmitry helped us pick out a car, rodney took care of the finances, and the whole thing took just over two hour
I was waiting for an advertised used outback that was being certified and reconditioned for over three weeks. No problem. They said when the car arrived at the dealership that i would be the first one they called, instead I had to call several times to check up on the car's status. On my last call I was told the car would be ready the following Tuesday so I made an appointment to come in and look at it on that day. To my surprise I received a call on that Tuesday morning that the car had been sold the previous day. I was really looking forward to working with this dealership because it seems like so many customers have a great experience. Unfortunately mine was not so great!
- Dawn Alfano
I worked with both Nadine and Margarita when buying my new 2018 Crosstrek and it was a quick and easy experience. They were both very knowledgeable and helpful answering all questions that came up.
Other Employees Tagged:
"The Subaru Team"
I worked with a team of people at Subaru. They were all outstanding -- honest and informative.
Margarita Martinez went out of her way to inspect the car for me and sent me photos. I was coming from another state so this was very important. Ted Astarita carefully explained the details of the car and spent a great deal of time with me showing me its special features. David Taylor added positively to the experience, making it convenient and fast for me on my second visit to complete the sale. Adam Arsenal carefully went over the financing. I live over two hours from this Subaru dealer. I have three Subaru dealers in my area, but I will come back here for my next Subaru.
"Just purchased my sixth Subaru!"
Premier Subaru - their name says it all. This is the third Subaru I have purchased at Premier because this dealership consistently delivers an outstanding buying experience, service and extremely competitive pricing. Dmitriy is an exceptional sales associate - very knowledge and excellent at explaining the features and benefits of the vehicle as well as being very responsive when I called him with additional questions. The 2018 Subaru Outback Limited is beautiful and has many bells and whistles not available on my 2014 Outback Limited. Dmitriy patiently demonstrated all these features to me when I picked up my new car. From sales through financing and service, Premier offers customer service par excellence.
"Happy with my first Subaru "
Thank you Sean for making my first time dealing with Subaru a pleasant experience. You were very knowledgeable and helped me get what I was looking for. I would certainly do business here again.
"Quick and painless"
Margarita from the Internet team and Nadine from the Sales team made the process smooth and painless. I did some research before starting the process so the negotiations were able to move smoothly and quickly. The entire team worked to come up with a solution and price that worked for all parties.
Other Employees Tagged:
"Best Subaru Dealership around!!"
I love my Subaru but what made the whole experience of buying this car AMAZING is Nadine. She is so professional, knowledgeable and thoughtful. I literally chose where to my car because she and the whole staff made me feel welcome and not pressured at all. Nadine truly went beyond in a great way! I feel your management is really lucky to have her as an employee
Other Employees Tagged:
"My First Subaru Purchase with Nadine 10/12/17"
Nadine was the salesperson who sold me my 2017 Subaru Crosstrek. She is a tech guru and an incredibly knowledgeable sales associate. There wasn't one thing I asked that she didn't have the answer for. She treated me exactly how I wanted to be treated. She is excellent at her job and seems to love it. It was an absolute pleasure to work with her. You get the feeling she would go above and beyond for you the minute she starts working with you.
Adam worked on the final transaction and the paperwork, he was also outstanding, friendly and very knowledgeable. He made the time fly by and wasn't pushy at all, he explained the process and extras so I understood everything.
Not to leave out Margarita, she was very pleasant to work with and kept in touch with me by phone and email. She was great to work with too.
I am very glad I chose Premier Subaru for my first experience with Subaru.
Richard Santillo 10/12/17