"Love My Subaru "
We are very happy with this well organized dealer.
We caught Ibrahim as our jovial salesmen and everyone after him was a delight. Delivery time was great, Subaru school excellent, but I may need remedial button pushing when I get on a highway. They assured us they will be there for us if we do. If we find the need for an additional Subaru in our lives we will definitely look here.
"Great overall experience. Dalton was informative and..."
- Alex P
Great overall experience. Dalton was informative and easy to work with. Michael in finance made the paperwork and buying process fun and easy to do. Thanks Premier!
"I find Premier Subaru to be one of the best dealerships..."
I find Premier Subaru to be one of the best dealerships in Connecticut. I have purchased two previous cars from this dealer and I am now currently leasing my third car. I find the staff courteous and knowledgeable!! The sales and service teams are great! I highly recommend Premier Subaru to anybody looking for a car, especially a Subaru.
"Patient and Painless"
- Happy First Time Subaru Owner
Margarita was the first person I spoke to on the phone and was friendly and quickly able to get a commitment from me to visit the dealership to look at a particular car. I take a while to digest info, especially on a big ticket purchase like a car. Michael and Andi should be nominated for sainthood as I had many questions and they patiently answered them all, while maintaining a good sense of humor. Michael, like myself, likes all his ducks in a row, dotting all the "i"s and crossing all the "t"s, which certainly is a desirable trait in a money man. Andi was just brilliant, teaching so much info in a short period of time, all with abundant humor. Parker was very friendly and extremely knowledgeable about the cars. However, in my opinion, he has not quite honed his sales skills yet. Although we arrived 2 hours prior to close, we ended up slipping past closing time, and although Parker claimed it wasn't a problem, it was clear to me that he had places to go. If a salesman you just bought a car from lets you leave without a business card, you know he is feeling hurried. And, although it may have been an internal communication mix up, it was also rather confusing to me when he brought out a car that was not the one I specifically requested and traveled over an hour to see. All of these team members were professional, and these little hiccups did not discourage me from buying the car, nor from giving the dealership a 5 star rating. I would certainly recommend them all to friends and family and buy there again.
"Least painful car-buying experience so far"
Everything at Premier went smoothly and quickly. Jessica was great to,work with- you won't find anyone nicer! DOC was higher than other places I looked out of state but other things still made it a good deal to buy here.
"Got me out of a jam"
Although every one was great, there were two people in particular that really went above the call of duty. When my old Impreza was diagnosed with a big problem, I found myself with a horrible dilemma, either dump a lot of money in the old car or hope to find a newer one at a payment I was comfortable with. Margarita found that car and was able to find me a payment plan that worked. The second person that went above and beyond is Dalton, who not only helped me set up the Bluetooth but also helped my wife with the Bluetooth she had in her car too! Thank you!!
"Great service "
Very helpful and friendly staff. I was able to buy a beautiful new car within a day. Kosta patiently guided me through everything I needed to know to feel comfortable with driving the car and using all of its features. He also followed up within a day to make sure all was well.
Other Employees Tagged:
"The Usual Great Service"
This is the third Subaru that I purchased from this Dealership. They are very helpful and very professional. Everyone was happy to answer any question that I had and they made the purchase of my new 2019 Ascent a pleasure. Special shoutouts to Ted and Rodney (and the rest of the staff) for a job well done.
"Enjoyable time spent with the employees at Premier Suburu."
Parker's friendliness and knowledge made it easy for me to decide to buy a brand new car! He was very understanding and helpful every step of the way. I'm very happy with my new vehicle! Yay! Thank you to the other employees who assisted me in different ways.
"Just got a new car!"
We just bought a new car this past weekend from Premier Subaru. We live in Brooklyn but found online that they had the car we were looking for that we couldn't find in our area. I contacted Premier and got great customer service from beginning to end. They answered all of our questions and worked with us to get everything set up the way we wanted. When we arrived to pick up the car at our scheduled time, the process was streamlined and seamless. We had a great session where we learned how to use all of the features in the new car, got the paperwork done, and drove off in our new car! They were a pleasure to work with.