"New Family New Car"
We couldn’t be happier eith our new car. Nelson was bery attentive, knowledgeable, professional and easy to talk to. They exceeded our expectations and got us the car we wanted for the right price.
"Purchased our 5th Outback! (Our 6th Subaru.) "
All were very nice and professional at this dealership. Our only disappointment was having to wait a week to get our car (since they had to wait for Motor Vehicle to provide the title. ) Once we were able to take delivery of our 2017 Outback, everything went smoothly.
"Second Subaru Outback"
Bought a 2016 Outback limited in 2016. Loved that car! However, zero percent financing lured my wife and I back to investigate the 2018 Touring model. Initially we contacted Margarita Martinez via the Internet and she whetted our appetite with rapid and accurate information. Upon arrival at the dealership, Ted Astarita was as pleasant, accommodating and as interested in our wants as any professional could be. We looked at a fully loaded Outback Touring and it was as beautiful and functional as our 2016 and even had added features! The trade in and sale was fair, quick and painless. Rodney pushed papers about and got the required signatures in record time.
All in all it was obvious the staff at Premier know their business and treat customers well.
If I ever buy another Subaru I will certainly start the process at Premier.
"Another Pleasant Transaction"
Purchasing my fifth Subaru from Premier was simple, fair and satisfying. Dmitriy explained everything fully, Scott offered a reasonable monthly payment and Rodney made it all happen with a few clicks of his keyboard.
"Second time at this car dealer"
I was impressed with the level of hospitality and the level of service. Friendly and professional staff. Looking foward to working with you in the future.
"Comfortable and confident"
- SM Karoll
Purchasing a car at Premier Subaru was easier than ordering coffee at a Seattle based coffee shop.
Early on a Saturday morning my husband and I were greeted by Bob Alvine. The three of us had a lovely conversation. It was obvious how much pride this man takes in his staff and business -- something both my husband and I really admire and appreciate.
A short while later Margarita Martinez came over to meet us. She confirmed information I had shared through the Premier website before sending a product specialist over to meet us. I do not know if the sales team is vetted out on rotation or if our specialist was chosen specifically for us, but the match could not have been better.
Ted Astarita was incredibly kind and easy going. His product knowledge is extensive and I was presented with a great deal of information yet did not feel overwhelmed at any point during our visit.
I was interested in three 2017 Foresters that were on the lot. There was plenty to like about the first car I looked out. As I gathered information on the 2017 I realized I wanted to do a side by side comparison with a 2018 Forester in the same trim package. Ted brought my husband and I over to an '18 and went over some of the features that were not present on the '17. Both cars were great and really met all of the items on my wish list. Now it was time to crunch numbers.
Dollar for dollar and mile for mile, it made sense for me to go with the 2018 Forester. Three days later I went to pick up the car. Ted went over every inch of that vehicle with me to be certain I understood where and what all of the features were and how to activate them. It's a good thing he followed up with a phone call and email a day or two later. I forgot some of what he told me. There is a lot to take in. Ted is, by far, the most down to earth person I have ever purchased a vehicle from.
Shopping and purchasing a vehicle at Premier Subaru is what the new definition of car shopping should be. Everyone that walked by us said hello and smiled. Every member of the staff that I worked with was polite, friendly and professional. I am happy to say I purchased a new car from Premier and even happier to tell anyone who asks.
"2018 Crosstrek Lease"
Premier Subaru had the good sense to allow a truly Internet savvy young person to take charge of my purchase, done 98% online from start to finish. The entire process was pleasant, and the price was great. Will not hesitate to buy from them again.
Other Employees Tagged:
"Buying a new Crosstrek"
I stopped in to test drive the 2018 6-speed Crosstrek, to see if Subaru had improved upon the engine noise complaints of the previous year models. Sean Gadar, my salesman, explained how improvements had been made with the front cabin glass to reduce the noise. When we took it out for a spin, I was very pleased with how quiet the engine was and how smooth the clutch was. Sean never once pressured me to buy the vehicle, knowing that I would let him know how much I loved the vehicle, which I did. He was conscientious about getting the moonroof installed for me, even getting the work done 2 days earlier than he had estimated. There were no hidden gimmicks or fees and I always felt that the price I was quotes was fair to market value. Sean's sense of humor and genuine care that I drove off the lot with exactly what I was looking for, made working with him easy and stress-free. I would recommend seeking him out if you are in the market for a new or used Subaru!
"great and quick service"
great service from the initial text response from margarita to signing the final papers and everything in between. dmitry helped us pick out a car, rodney took care of the finances, and the whole thing took just over two hour
I was waiting for an advertised used outback that was being certified and reconditioned for over three weeks. No problem. They said when the car arrived at the dealership that i would be the first one they called, instead I had to call several times to check up on the car's status. On my last call I was told the car would be ready the following Tuesday so I made an appointment to come in and look at it on that day. To my surprise I received a call on that Tuesday morning that the car had been sold the previous day. I was really looking forward to working with this dealership because it seems like so many customers have a great experience. Unfortunately mine was not so great!