"Best Subaru Dealership around!!"
I love my Subaru but what made the whole experience of buying this car AMAZING is Nadine. She is so professional, knowledgeable and thoughtful. I literally chose where to my car because she and the whole staff made me feel welcome and not pressured at all. Nadine truly went beyond in a great way! I feel your management is really lucky to have her as an employee
"My First Subaru Purchase with Nadine 10/12/17"
Nadine was the salesperson who sold me my 2017 Subaru Crosstrek. She is a tech guru and an incredibly knowledgeable sales associate. There wasn't one thing I asked that she didn't have the answer for. She treated me exactly how I wanted to be treated. She is excellent at her job and seems to love it. It was an absolute pleasure to work with her. You get the feeling she would go above and beyond for you the minute she starts working with you.
Adam worked on the final transaction and the paperwork, he was also outstanding, friendly and very knowledgeable. He made the time fly by and wasn't pushy at all, he explained the process and extras so I understood everything.
Not to leave out Margarita, she was very pleasant to work with and kept in touch with me by phone and email. She was great to work with too.
I am very glad I chose Premier Subaru for my first experience with Subaru.
Richard Santillo 10/12/17
"The whole team was outstanding and extremely helpful "
From Margarita on line, to Ibrahim helping me find the right car, to David Taylor working to make this sale go through to Michael Taylor in completing all the paperwork!! You have a well run working machine!! Everyone truly cares about their customers!! And just when I think it can't get better the patience Joe Zerbo has with you in explaining how the car works! He truly wants you to come back in 2 weeks with a list of questions so he can help you!
This is the 4th car that we have least or purchased (3 from Branford and 1 from Watertown). I was the only one in my family who drove a different type car and now I decided to give Suraru a try for myself!I I have least and purchased many cars over the years and this group from the owner down to every employee puts the customer first.
"Great Service to Purchase a Great Car"
I found the customer service at Premier Subaru to be friendly, informative and efficient. Dimitriy, my Sales Consultant, was knowledgeable and very helpful. I am excited to now own a new Subaru Outback.
"Painless car buying"
I've bought many cars, new and used. It has often been a painful experience. Not at Premier Subaru Branford. It was an easy, friendly and professional experience. No pressure! Much thoughtful help! I really appreciate David Taylor's advice, he loves his job and treats his costumers with respect. Margarita, who I worked with on line answered all my questions quickly. Jason Jarkes spent a lot of time with me and was extremely helpful. Will Petrillo was great with back up information. Adam explained the financing and warranty options in great detail and was patient and courteous. and Joe Zerbo got my phone hooked up to Bluetooth and was so kind when I had no idea how to do it. I've had many Subarus, the cars are excellent but it takes a great team to make buying one, and going through the sales process a fun experience. Thanks so much to all of you.
"My New Crosstrek"
- Donna B
This is my second purchase at Premier. My salesman Ted was very helpful, friendly and honest with me. I never felt pressured to make a purchase either time I've dealt with this dealership. I highly recommend Premier Subaru to anyone looking to get a Subaru.
- Andrew Turner
Second Subaru I purchased from premier. Fast, friendly service. I came in with a number in my head and they pretty much matched it. Service center, very friendly.
"Jason's excellent job"
We went to Premier Subaru in last May because of an emergent issue of our previous Forester and we wanted to buy a new vehicle the same day. Jason knew everything we need and he guided us through the whole process. We bought a new Forester in the afternoon, Jason was very kind to show us the details of this new model and very patiently he explained some of the electronic devices to my curious son. We were very satisfied with Jason's excellent job. Later we would call him whenever we have any questions. He is always willing to help. I am very sorry for replying this survey so late due to many travels in and outside the US. Now we want to rate Jason and all other colleagues, such as Gary, a 120% satisfaction.
Out of all the dealerships in Connecticut, premier gave me the best deal! They were super friendly and helpful, they were also super busy which was a great sign!