Margie Gallagher
Margie Gallagher at Mercedes-Benz of Barrington

Margie Gallagher

Customer Relations

Mercedes-Benz of Barrington

1475 S Barrington Rd
Barrington, IL 60010

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5 Reviews
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5 Reviews

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Dealership Experience

9 yrs, 4 mos

Specialties & Trainings

Porsche Certified

5 Reviews of Margie Gallagher

December 02, 2020

Dealership Rating
Employee Rating

I bought a car from them over 10 years ago and I cannot get them to stop mailing me promotions and advertising. I have been requesting they remove me from their sales and marketing lists for three years. I More

by unbtble
Customer Service
Recommend Dealer
No

Other Employees Tagged: Joe Fasanella, David Rozek

Dec 02, 2020

Mercedes-Benz of Barrington responded

As advised by our Communications Manager and Marketing Manager. Your information had been completely removed at our Dealership level. Our Marketing Team was successful in locating the source of the mailing. This was generated by a vendor that specialize in automotive marketing for MBUSA. You are most likely in our targeted area as why our name in on the mailing. We are not responsible for these mailings, however we are a Mercedes-Benz dealership under MBUSA and will assist in getting you removed from their soliciting data records. Our Marketing Director has provided you his cell and email address for your convenience to communicate on this issue. We understand your frustrations however, these mailings are NOT being generated by our internal Marketing Team. We take great pride in providing great customer service for our customers. We are striving to do the same for you though the issue is outside of our dealership. Thank you

Dec 02, 2020

unbtble responded

MBUSA has specifically stated they are no way affiliated with these mailings nor responsible for the genesis of direct mail pieces. The direct mail has your dealership as the sender and on the return address. MBUSA additionally stated my address was removed from their data bases.

May 22, 2018

Dealership Rating
Employee Rating

First Mecerdes purchase, great experience Bartolo and team were very accommodating and provided an excellent experience. This was my first purchase in this dealership, highly recommend! I’m so More

by Dnetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bartolo Rocha

May 22, 2018

Mercedes-Benz of Barrington responded

Congrats on your 1st purchase with us. Thank you for choosing us to earn your business. We are thrilled you enjoyed your experience with Bartolo and Team. Enjoy your vehicle and Welcome to the Circle.

December 23, 2017

Dealership Rating
Employee Rating

Excellent Prices People and Products I had a great experience with Motorwerks. They gave me a great deal and everything was done quickly. They exceeded my expectations in every way. The f More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Sowinski

Dec 27, 2017

Mercedes-Benz of Barrington responded

We strive to exceed our customer's expectations and we are thrilled we provided an experience that did just that for you. Thank you for choosing us to earn your business and sharing our experience with Zach and the team. Enjoy your vehicle and welcome to the Circle.

February 21, 2017

Dealership Rating
Employee Rating

Very Happy Customers Chose MW just by chance so glad we did my husband and I were treated with the utmost respect, the staff was attentive, kind and professional.Angela m More

by CCraw4rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Laskowski , Karolina Kordek, Angela Nicoll, Dottie Novak

Feb 22, 2017

Mercedes-Benz of Barrington responded

Thanks for the AWESOME review! First off, we are so happy that you chose Motor Werks. Secondly, we love hearing about the customer service you received from Angela! Congrats on your new Mercedes-Benz and Welcome to the Circle!

September 21, 2016

Dealership Rating
Employee Rating

Great dealer and staff. Resolved ALL my concerns Had issues with sales person initially and the quality of the work (detailing) during delivery. But when I reported those sales person was responsive More

by Kanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Flores, Izabela Oglodzinska

Oct 10, 2016

Mercedes-Benz of Barrington responded

Kanda, Thank you for bringing this to our attention, and we are so sorry that you had this type of experience with us. We take customer satisfaction seriously and want to escalate your situations. Please send your contact information to reviews@motorwerks.com so our Guest Relations Manager can reach out to you. -Motor Werks

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