My Honda CRV had two service recalls to deal with and a problem with the Battery going dead because some seat warmers stayed on and ran the battery down. The car would not start with the battery down and the trunk door could not be opened. Mario checked to see if there was a work around to open the trunk but there was no way around it without power. This was an issue for me because my Dad has to store his walker back there and he could not get out of the car without his walker.
Mario explained service needed. He is always very helpful and polite. Price was way above what I thought it should be as compared to my last Honda vehicle.
While construction in progress customers not shielded from rain and wind. Especially since long way to walk.
I brought my CR-V in because the Tire Pressures Low light was on, but I only had about an hour before I needed to return home. Mario came through! All my fluids were checked and the tire with a nail in it was repaired in under an hour! Well Done!!
"Very professional, fast, extremely customer service oriented"
- DODDWATSON Verified Customer
The service experience could not have been improved upon. The employees were extremely accommodating, professional, and friendly from start to finish. The work was done quickly minimizing the wait. I would not consider using anyone else other than WOLFCHASE HONDA. Great experience always! Thanks, Wolfchase Honda!
Mario did a great job helping me out with my oil change. He knows what my mechanical capabilities are verses what I do out of convenience so he's not pestering me with filter changes and things like that.
"Mr. Rossi went over and beyond to make this customer happy!"
- BAKERMARIAN Verified Customer
I was in for oil change and some air in my tires. Mr. Rossi told me I had a nail in my tire. I was at the end of a days work and in some pain due to RA and couldn’t think well and said I guess I will have to take it and get it fixed. He had the tire fixed and did not charge me for it. Sometimes when you are in pain you don’t think well and I definitely was not. I was resigning myself to waiting at another place to fix the tire and not even thinking I could have it done there. He solved that problem for rather matter of “factly “. When I realized that my car was ALL taken care of, I was so grateful. I cannot tell you how much that helped me that day!