"Sales and Customer Service at it's Finest"
I placed a Saturday afternoon phone call into the dealership and I was directed to Mario Sanfilippo . I was calling about a specific vehicle on the lot and Mario knew every detail about it, he didn't even have to pause to research which one I was referring to so I knew he knew his product and the dealership inventory. That impressed me, but what got me to commit to drive 30 plus miles and not seek out a similar vehicle at a different dealership was how he gave me the impression that he wasn't desperate for a sale and there was no pressure. About two minutes after the phone call I got a personalized text from Mario which directed me to a short video that he made about the car in greater detail and I was addressed in it by name . That made me change my Saturday plans to make a trip to Umansky Motors. He reached out and had me on the line. It's all about the details and the personal effect I was shown by Mario and that's why I'll buy my next car from him. I've purchased many cars, new and used and Umansky Motors far surpasses the competition in customer service and care.
"Great experience "
I live in California and purchased a used Car, without actually seeing it in person. Mario spent hours with me in the phone, going over the condition of the vehicle. He even sent me three different videos showing the condition and any defect he could see. I felt comfortable purchasing the car based on his assessment. The car arrived just as it was portrayed. He obviously represents the dealership but there is no doubt he cares for the customers. He is the face of the dealership from my prospective. I assume a similar culture throughout the dealership. I would definitely recommend them.
"Dedicated personal assistance"
Working with Mario, I felt like I was car shopping with a trusted friend! I appreciate the transparent conversation and the down-to-earth approach. I'm confident I got the best deal - but I'm 100% sure I made a new friend.
"Blessing - McClure/Vazquez"
- Erin McClure
My fiancé and I went to Umansky Motor Cars to view a car that we seen online. Before hand, I called and spoke to Mario. He told me that he would pull the car in (because it was ranning). When we got there he had the car inside and ready for us to test drive. He continuously asked us if we needed or wanted anything throughout our visit. He made us feel right at home. Most importantly, he wasn't pushy. He was relaxed and genuine. His main concern was to help us get the car we wanted at a rate that we could afford & he did that. While we were in with Chris Palmisano (another amazing man), Mario pulled our old van and our new car into the garage and moved all of our items into our new car; saving us the hassle. Afterwards, we chatted for a while and shared stories with one another. He is an amazing man with a huge heart. We not only bought a car from Mario, but we built a friendship. See you next week for lunch, Mario. I'll pick you up in my new ride:)
I have to say everyone at Umansky were super friendly and kind hearted. I will forever buy my vehicles from there. Amazing company! Keep up the amazing work! Thank you!! And thank you for your service Chris!!
"VW Golf Purchase"
Mario's an excellent guy who knows his stuff. Test-drove 3 cars at other dealers, and Mario was easily the best of the bunch.
"GTI purchase "
Umansky provided a top of the line experience with the purchase of my GTI. I highly recommend going to Mario Sanfilippo as he is the coolest guy in the world.
"Great Customer Service"
- Iris S
Everyone is very professional and responsive. I would highly recommended them. I traded in my car and bought a new one. I had a wonderful experience and was treated very well. When I picked up the car, it seemed like everyone came to greet me! And they spent a lot of time walking me through the features and details of my car.
"Top Notch Customer Service"
Everyone I worked with when trading in and buying my new vehicle was positive, educated on the product, and showed they really cared about me as a customer. Mario worked with me to get the price that I was comfortable with and did not pressure me to buy what I did not want. Also, I had a repair that the team took care of immediately and efficiently. I will be trading in my vehicle at Umansky in a few years and purchasing another from them. Great experience!
Other Employees Tagged:
, Spencer Marquardt, Corey Herrington
"A Dealer You Can Trust"
If you are tired of the games the typical car salesperson will play then go see Tony. He will cut to the chase and give you a fair deal whether purchasing new or buying used. Tony is a person you can trust. The apple doesn't fall far from the tree, his son Mario was amazing. He took the time to make sure we understood all the bells and whistles that our car we purchased had. Thank you again for a great experience.
"Very pleasant and positive experience"
Mario Sanfilippo is the best sales rep I ever worked with. He made my buying experience very painless and pleasant and he went out of his way to make my buying experience a great one.