Marisa Bekoscke
Marisa Bekoscke at Metro Lexus
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Marisa Bekoscke

Lead Service/Valet Coordinator

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
29 Reviews

My name is Marisa! I've been here at Metro Lexus for over 10 years. You may remember me from when I served handcrafted lattes and cappuccinos in the Metro Lexus lounge or, in more recent years, as your Service Coordinator! What I'm always here to do is to ensure YOU experience amazing!

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Lexus Master Certified

Employee Video

5.0

29 Reviews

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29 Reviews of Marisa Bekoscke

February 24, 2024

Dealership Rating
Employee Rating

Allison and Metro Lexus have been great every step of the way with my car buying experience. You can tell that their main goal is customer satisfaction and that they take pride in everything they do. Their p More

by Evan.Burton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Metro Lexus responded

Evan, we're delighted to know that Allison and our team at Metro Lexus made your car buying experience a great one. We appreciate the future recommendations! Enjoy your new ride!

February 13, 2024

Dealership Rating
Employee Rating

Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

January 26, 2024

Dealership Rating
Employee Rating

Fantastic service , checked every thing like brakes. alignment, tire ware , changed oil , cleaned car inside, advised me about scratches on my mirrors from the car wash. More

by tedcwachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Jan 26, 2024

Metro Lexus responded

Thanks for putting your trust in the team at Metro Lexus to ensure your vehicle is in prime condition! Here's to a smooth, safe ride - take care!

December 31, 2023

Dealership Rating
Employee Rating

Tori gave me such personal attention. She really went above and beyond even bringing my paperwork to me direct. Metro Lexus made me feel like I was family. The ease of trading in, caring More

by bethelleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Peter Mapp, Andrew Cross, Tori Neiderer , Micah Manus, Sara K in finance

Jan 02, 2024

Metro Lexus responded

It's wonderful to know that Tori and the Metro Lexus team made your trade-in experience so personal and easy. We appreciate you choosing us for your automotive needs! Looking forward to seeing you at service time or when you're ready for a new ride.

November 07, 2023

Dealership Rating
Employee Rating

Very responsive to Sales, Service, Tech Support, Loaner Needs and Answering of many questions as well as Additional Tech "Sessions" More

by ssmithgbu
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Nov 07, 2023

Metro Lexus responded

We're glad to know that our team at Metro Lexus was able to provide you with the responsive service and support you needed. Thanks for sharing your experience, we appreciate it!

June 15, 2023

Dealership Rating
Employee Rating

Metro Lexus went out of their way to make sure my experience was absolutely stellar. Angelique was more than a person selling a car, she was completely honest, understanding and professional. The bes More

by hdr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Pete Spacagna, Jeff Miller , Angelique Giavonette-Johnson

Jun 15, 2023

Metro Lexus responded

We're so glad to hear that Angelique and the team at Metro Lexus provided you with a stellar experience! Your kind words mean a lot to us, and we appreciate your trust in our dealership. We look forward to assisting you with your future vehicle purchases. Take care!

April 18, 2023

Dealership Rating
Employee Rating

This is my 3rd purchase from Metro Lexus. Ryan Yee & the Rest of their Staff are top notch. I highly recommend Metro Lexus More

by mkmanko13
Recommend Dealer
Yes
Apr 19, 2023

Metro Lexus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Ryan and the rest of our team provided you with top-notch service during your third purchase experience. We appreciate your recommendation and look forward to working with you again at Metro Lexus!

March 02, 2023

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Employee Rating

My experience was exceptional. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. More

by marilynikravitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: greg

Mar 02, 2023

Metro Lexus responded

Feedback like this makes our day! Thank you for your confidence in Metro Lexus, and for your loyal business. We are thankful to have you as a customer, Marilyn!

October 13, 2022

Dealership Rating
Employee Rating

Metro Lexus is amazing Paul my service advisor made me feel right at home, I had no worries he kept me informed and everything was done in a timely manner, thanks Paul and Metro Lexus More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Cordis Bunch, Josh Jancha, Taylor Tyndall, Paul Cooper , Marcia Jackson, Charley Veira

Oct 13, 2022

Metro Lexus responded

Hi Mark - It is terrific to hear about your positive experience with Paul and the team! Thank you for choosing Metro Lexus and for leaving a review. We look forward to your next visit!

October 13, 2022

Dealership Rating
Employee Rating

The two people that I had interaction with were patient and very understanding of my problem. The problem was addressed in a timely manner. I expressed my gratitude for their professional approach. More

by jmholland41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Metro Lexus responded

It is gratifying to hear that you were so well taken care of by our team! Thank you for bringing your business to Metro Lexus and for stopping by to share your feedback. Drive safely until we see you again!

1

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