Thank you Sport Mazda staff for your attentiveness and accommodations. Hoping this car last for many years to come without any problems. Thank you all.
"Great experience and customer service!"
My husband and I came into this dealership determined to trade both vehicles for a new CX-5 and the team went above and beyond to achieve that! From the beginning, I was greeted with a smile from both Ashley and Jorell, who took such great care of me! Ashley even said I could turn around when we were pulling out to test drive after seeing my husband pull in! I fell in love with the car of course and both Jorell and Ashley walked us through step by step. Jorell was amazing in that when he got pulled away to another customer for a few minutes, he always went out of his way to apologize (even though there was no need for that at all)! Ashley was there when he wasn’t and was patient and noth were understanding with our questions and concerns. We had a very stern number we wanted to stay at and although after services it was a bit higher than we anticipated, we were overall happy with our purchase because well, there’s only so much they can do once financing gets involved. Once we took the deal, they got us taken care of right away with delivery and financing and Jorell and Ashley didn’t leave our side for a second. Ashley even went out of her way to check in on me afterwards to schedule a time for me to come back and get the car washed and filled up with gas! When I did, neither of them were there but Mark was and took wonderful care of me and apologized when it took a little longer than expected. He was so nice I couldn’t get mad at all. These three need to be acknowledged and rewarded for all their hard work! They are true assets to your team and we appreciated them very much during our experience!
I worked with Israel and Mark to purchase a used car. Originally, I test drove a new car, but it was above my price range. The salesmen were clearly dedicated to making something work, and I left happy with a great deal on a practically-new used car.
"Very patient and understanding."
Overall I had a great experience purchasing my new vehicle. Everyone was very helpful and patient through out the entire process. Reggie was more than willing to help me without any hesitation and again very patient. My intention was to get a quote for my trade in and ended up purchasing a new vehicle. Thank you everyone for working hard to get me into my brand new Mazda CX-5!!!
"Thanks to Jacob, Mark and Rey"
We had an excellent experience purchasing our used car from Sport Mazda. Jacob and Mark did a fantastic job with providing us all the upfront details, they treated the primary decision maker (my wife) with patience, curtesy and respect. Rey was the best in walking us through all the paperwork and making sure we had all our questions answered before we left.
"Great experience with a great buy!"
I had bought my first car 10yrs ago with this same dealer, and they did not disappoint years later. They were very honest and transparent with me giving me itemized numbers for my future purchase. Other dealers kept giving me the runaround. Sean, Mark and Edwin were extremely honest and worked with the price I felt comfortable paying. I was extremely pleased with his professionalism and his dedication to get the car of my dreams. Next car will also be a Mazda and I will be coming back to Sports Mazda, as they never disappoint! Great customer service and a true drive (pun intended) to get customers in the vehicle of their dreams. Thank you!
"Quick, simple and professional experience"
The dealership worked with me to get the vehicle I wanted within my budget and found me a slightly better finance rate. Jacob had the car ready and helped me through the buying process while helping other customers in the process
"Customer Service is NOT Dead!"
After searching for a few weeks, online then half o' dozen dealers; I ended up at Sport Mazda on S. OBT and was pleasantly surprised. Jacob B. was my salesman and I told him exactly what I was looking for and wasn't pressured or persuaded outside of my specs -- he was very respectful and honest with me about everything.
As we worked out the details his manager, Mark, sat down with us and again, I felt he was very upfront and honest with me about all the #'s; and ended up getting me a lower finance rate than I previously had been approved for thru my credit union. Lastly, their finance manager Edwin cut thru all the BS and got me out the door quickly. Just an all-in-all great experience and I feel like I got a great deal on a great car, I highly recommend this dealer for sure.
"A good experience"
I had a great experience purchasing my first car in Orlando.
Mr. Mark and Reggie are very kind man. They are very personable, efficient, and professional Thank you very much!
- Robert Rosado
SportsMazda is the dealer to go to, I get one of my vehicle service there. But this time I was buying! And experience tells me this is the ugly part, but this was not the case at SportMazda. Cappetta did his very best for the numbers to be right with me and Reggie made the rest of the transaction smooth (I wouldn’t be surprise to see Reggie as GM in the future).
Another surprise was at the finance dept, Mr Rey Almonte made this tedious part smooth & painless. In reality Reggie & Rey are on their game.