24 Reviews
Write a Review24 Reviews of Mark Dilorenzo
April 04, 2022
I had the BEST CUSTOMER SERVICE with Adrian. He was professional and hel ok me to make a great decision. I like how he show me everything about my new car. I would but another one from Leith. He was professional and hel ok me to make a great decision. I like how he show me everything about my new car. I would but another one from Leith. Thank you Adrian and Mr. Stanley. More
December 12, 2019
New Safety Features Won Me Over I wasn't really expecting to buy a new Prius, just checking out my options. After test driving the 2020 Prius and experiencing all the new safety fea I wasn't really expecting to buy a new Prius, just checking out my options. After test driving the 2020 Prius and experiencing all the new safety features, I decided it was time to trade in my 2016 Prius for the upgrade. I had a blast learning about the new Prius with Alan, my sales person, and got a great deal thanks to his managers and business associates at Leith Toyota. I have been going to this dealership for at least 20 years and they have always treated me right. I wouldn't go any place else! I still can't believe I have this beautiful new Prius just in time for Christmas! So thankful for the added safety on the road. More
Other Employees Tagged: Tyler Shaver , Tim Grissom, Sheila Hinnant, Alan Michael, Josh Weimer
October 20, 2019
Great experience I definitely recommend this dealer. Mr Ralph Shaweet from sales, help me to get my new truck. He was respectful and he prioritize my needs. I definitely recommend this dealer. Mr Ralph Shaweet from sales, help me to get my new truck. He was respectful and he prioritize my needs. More
Other Employees Tagged: Ralph Shaweet , Ali Akkan, Natalia Gutierrez
September 30, 2019
Great customer experience | Thank you Mark Delorenzo Today’s experience is a major step to customer loyalty. I have been impressed with Mark (Leith service advisor) on previous service appts. In my exper Today’s experience is a major step to customer loyalty. I have been impressed with Mark (Leith service advisor) on previous service appts. In my experience today Mark boosted my opinion of the dealership. Please note, I would have written this review even if we had been charged for the battery. Our 2015 Camry had difficulty starting over the weekend. I called Mark around 10am today on a Monday morning. I left a message in his voicemail explaining we were a one car family today and needed to get the car battery checked out. I had limited time today because of family responsibilities. Mark had me meet him directly after his lunch at 1pm. He checked the warranty on our Toyato battery. They checked the battery within 15 minutes of brining in He car. Mark and Lief Toyato replaced the battery under warranty at no cost. Very impressed and give the dealership and Mark kudos - both impressed and grateful. Mark Dilorenzo provides these qualities: Calm - Stready - Professionsl demeanor Straight talk - I trust Him. Wisdom as I get a sense he knows what he is doing and provides me as a customer confidence. Thank you Mark! Tom Thompson More
July 27, 2019
Took car of recall on 2011 Prius Was in for a multi-point inspection and Mark spotted that I had a recall on my car and had the software update applied as required by the recall. Much Was in for a multi-point inspection and Mark spotted that I had a recall on my car and had the software update applied as required by the recall. Much appreciate his work! More
June 18, 2019
Maintenance Service is quick and thorough. Good job by all. The people are friendly and helpful. Able to work while i wait. No complaints or concerns. Service is quick and thorough. Good job by all. The people are friendly and helpful. Able to work while i wait. No complaints or concerns. More
April 24, 2019
Excellent Mark, goes above and beyond and exceeds expectation to help out his customers! Overall super satisfied with Leith Toyota thank you thank you so much Mark, goes above and beyond and exceeds expectation to help out his customers! Overall super satisfied with Leith Toyota thank you thank you so much More
April 10, 2019
AMAZING CUSTOMER SERVICE Came into the dealership because my Tacoma was having transmission issues. Got it diagnosed and did some research on my own. Long story short this rev Came into the dealership because my Tacoma was having transmission issues. Got it diagnosed and did some research on my own. Long story short this review is about the people of Leith Toyota. They are amazing and have helped me in more ways then I can imagine. And I know what you’re thinking while reading this... “this just has to be a made up description to improve rating” it’s ok I think the same thing when I hear the same generic reviews. But if you really take your time and ask questions to the service workers they will answer and pretty soon you build a relationship with them. Great place and great people. Plus there’s free popcorn and water! More