- Ryan K
Very good experience. Thank you Mikala, She knowledgeable and friendly.
it was fun, i felt comfortable during the decision process . so glad i went there.
"Your team is amazing!"
Everytime I visited,they treat you with respect,and earn your business! I've bought 5 cars from you now ,and Everytime it's been professional and courtesy from all team!
James (Hoyt) came in his day off to show me the car. The vehicle was originally located in Vancouver, WA but James arranged to have it driven up to Kelso, WA for me as this was more convenient. He addressed all my questions and concerns and was very personable and knowledgeable. Then, when it was time to sign papers, Mark was also personable and professional and explained everything thoroughly in plain language and let me have as much time as I needed for Q&A and verification before signing each document. It was a very pleasurable car buying experience.
"Great customer service"
I am glad that i went to Dick Hannah for my new vehicle purchase. Knowledgable staff and courteous. The salesman named Michael was very helpful and made my purchase easy. I will buy here again.
We came in on Friday night. To look at the 2016 Toyota Corolla in slate color. Took it out for a test drive with Michael. Super nice drive and wonderful conversation. We were sold. Michael was AWESOME. It was like being around family. We also chatted with James as well. He to was wonderful. As the process was going. Michael keeped us updated. We met Mark to go over the paperwork. He to was Great. The car experience was quick and painless. What a Joy it was to work with these 3 men. Nice job you guys. What a Wonderful Experience we had. Thank you thank you. We Love the new car. :)
"Outstanding from start to finish."
Courteous and professional. Met all our needs. Carson and Mark were our dynamic duo. Carson was surprisingly young but mature. He was a real pro. Felt like I had my grandson in the car. When we finished with him he turned us over to Mark. Before long we were in and out and on the road. Can't wait til i purchase a new truck from them .Would definitely buy from Dick Hannah again.
"Mark is so patience"
Mark is really patient with all my mom's questions and helps me to find the best deal to finance my vehicle. I recommend people go looking Mark for help.
"Felt valued and taken care of."
- Gorge girl 2018
Mark Dykstra helped us buy our 3rd Dick Hannah Toyota in 15 years (1 of which we still own). They gave us a good value on our trade-in. No pressure or haggling. Knew what he was doing and was kind. Smooth process. Myke Brady was a great referral too.
I have nothing bad to say, my husband and I came in looking for 3rd row seating and left the same day with a brand new car. Mark was very helpful and showed me what I told him I was interested in. Thank you!
"Excellent customer service"
I had a great experience getting my new Toyota Corrola I'm. Mark greeted me with a friendly smile and walked the lot with me doing everything that he could to get me the car I want and need. When a prior appointment required his attention, Tyler stepped up and was very helpful during the test drives and while completing the mountain of paperwork that is required. Both of these salesmen have earned a repeat customer.