Mark Fentress
Mark Fentress at Castle Mitsubishi Portage
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Mark Fentress

Sales Manager

Castle Mitsubishi Portage

5020 US Highway 6
Portage, IN 46368

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32 Reviews

HI my name is Mark! I'm married to the love of my life and we have 4 beautiful children together. I am originally from this area but we moved to Florida after my children had grown. Just recently we decided to move back to be closer to family. I am so excited to have the opportunity to be working with the Castle Group and I look forward to getting the opportunity to work wit you as well! Come see us soon!

Dealership Experience

6 yrs, 2 mos

Industry Experience

38 yrs, 4 mos

Languages Spoken

English English

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32 Reviews

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32 Reviews of Mark Fentress

July 11, 2020

Dealership Rating
Employee Rating

Richard was great very knowledgeable and knew his stuff he made it easy as can be I would definitely recommend him,the staff there is great as well. More

by Mekadenise4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2020

Castle Mitsubishi Portage responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! We will let out sales team know of your appreciation! Thanks again for choosing us and for the recommendation. We hope to see you again soon. Have a great day!

September 10, 2019

Dealership Rating
Employee Rating

Castle in Portage My salesman Andrew was great to deal with, I test drove several trucks before I found the one I liked, he was very patient and accommodating to my nee More

by HAWKSMAN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Plebanski

Sep 12, 2019

Castle Mitsubishi Portage responded

Thank you so much for your kind words about Andrew and for taking the time to leave us this review!

August 28, 2019

Dealership Rating
Employee Rating

Amazing sales experience I had a great experience with Ricky my salesperson. He was not pushy, but yet made sure to help me pick the best vehicle for my needs. More

by DORIS_FLORES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2019

Castle Mitsubishi Portage responded

Doris, thanks for the 5-star review!

June 07, 2019

Dealership Rating
Employee Rating

They kept there word Troy and Mark stuck with their word and helped us get a car we both enjoy at a price we both agreed upon. I would recommend this guys to get you a ca More

by Hammer99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Troy Kingery

May 01, 2019

Dealership Rating
Employee Rating

Great help with buying car Tony Alvarez went out of his way to find us a car. He drove to Chicago to pick one up and brought it to Portage for us to see. We bought the car and More

by NKKLEIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Williams, Tony Alvarez

May 02, 2019

Castle Mitsubishi Portage responded

Customer service is our #1 priority at our dealership and we couldn't do it without Tony and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience was at our dealership. We hope you enjoy your new vehicle for many years and we look forward to seeing you back again!

March 25, 2019

Dealership Rating

Buying the Fit Darryl the gentleman who helped me was very informative and helpful. I wish I had more of a budget to buy a more expensive cart but he treated me the More

by DROOGIEGEORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Spudic , Darry, Edwin, Justin

March 18, 2019

Dealership Rating
Employee Rating

Treat you like Family..in a good way Our Salesman, Mike, worked with us to get the best price on the car we wanted..We took the car for a ride and couldn't be happier with our purchase... More

by MILLERCHRISTINE457
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Spudic, Mike Roman

February 21, 2019

Dealership Rating
Employee Rating

Great experience I was in last week to buy one car and left buying two. Tony was very helpful throughout the entire process. He took his time explaining everything to More

by WHITNEY.NICOLE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Alvarez

Mar 01, 2019

Castle Mitsubishi Portage responded

Thanks for the great recommendation! We're happy to hear that you had such a great experience with Tony and that she made sure you were well accommodated throughout the process of purchasing your vehicle. We're glad you're enjoying your new car and we hope to work with you again in the future.

February 19, 2019

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Employee Rating

Super nice. Very professional Mike Roman helped me find the perfect vehicle for my price range. Also being very picky in cars he helped me drive away with this amazing jku in an am More

by FRANKDOGG22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Spudic, Mike Roman

Mar 01, 2019

Castle Mitsubishi Portage responded

We are always here to help you find the perfect car at the best price. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Come back and see us soon.

February 09, 2019

Dealership Rating
Employee Rating

Super nice Everyone was super nice and helpful. A big THANKS to Jesse and Jay who were great! And Congrats to Jay, as I was her first sale. You did awesome. More

by DEB.BERKEBILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Blackmon

Feb 11, 2019

Castle Mitsubishi Portage responded

Deb, thank you for the wonderful review. We are grateful you entrusted us with the care of your car purchase and are happy to hear Jesse and Jay delivered excellent customer service. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future!

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