Performance Kia

Horrible customer service. Once you've signed the contract, they want nothing more to do with you. Have a simple question about a service contract, but no one can pick up the p Once you've signed the contract, they want nothing more to do with you. Have a simple question about a service contract, but no one can pick up the phone to answer it. On hold for over 45 mins. Called on second line and was put on hold only to be disconnected shortly afterword. Terrible business practice. Do not buy your car here. More

Check out Performance Kia and Kia America on BBB also check out Performance Kia on other sites You may be surprised how many unhappy customers they have good luck check out Performance Kia on other sites You may be surprised how many unhappy customers they have good luck More

I had a terrible experience , they over priced the vehicle I bought . I had to have a tire filled before I could leave. I bought the back a week later to be fixed they patched the tire said all was fi vehicle I bought . I had to have a tire filled before I could leave. I bought the back a week later to be fixed they patched the tire said all was fine However a week later I had to the car back again . what really made me mad was they tried to sell me the tire for 200 dollars I was furious . they did replace the tire . But I should not have to go through the hassle . I do not recommend this company to anyone. James More

I bought a car 6 months ago. Everything was great 👍. Now I call my sales rep and He never available I left messages for him and still nothing.I read reviews about the dealership Everything was great 👍. Now I call my sales rep and He never available I left messages for him and still nothing.I read reviews about the dealership most were positive.I called again asked for a manager Fred Benson asked the call. He told the manager was on a conference call. He told a message for the manager. With in minutes I received a call back from the dealership. Thinking it was the manager but to my surprise it was Fred. He took care of my issue with in 10 minutes. If anyone looking for a new vehicle go see Fred at performance Kia.If you want service after the sale. More

Called the dealership Fred answer the phone. After talking to Fred for 10 minutes. i knew he is not your normal pushy salesperson. He will work hard to find the car that's fits your needs. It After talking to Fred for 10 minutes. i knew he is not your normal pushy salesperson. He will work hard to find the car that's fits your needs. It was getting late and we were getting hungry. Fred order a pizza for us. HE DIDNT NEED TO DO THAT BUT THATS THE TYPE OF PERSON HE IS. We love are new KIA Sportage!!!!! IF YOU ARE LOOKING FOR A CAR GO SEE FRED AT PERFORMANCE KIA IN MOOSIC.THANK YOU More

Fred's the man! Truly goes out of his way to help with all your car needs. 😊 Truly goes out of his way to help with all your car needs. 😊 More

Called the dealership and Fred answered the phone. After talking to Fred I made an appointment to go talk to him and see what he can do to help me. After looking at 2 different options and agreed to a After talking to Fred I made an appointment to go talk to him and see what he can do to help me. After looking at 2 different options and agreed to a payment I could afford. I left with my new vehicle. Thank you More

They we very helpful in getting a new car. They made the experience very easy. They made the experience very easy. More

We have always been treated with respect and everyone has always been so kind. Melanie was great and we enjoyed her. always been so kind. Melanie was great and we enjoyed her. More