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Mark Havens
Mark Havens, Service Advisor, Pietroske Chevrolet Buick GMC
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Mark Havens

Service Advisor

Pietroske Chevrolet Buick GMC

4000 Grand Avenue
Manitowoc, WI 54220

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Dealership Experience

7 mos

Industry Experience

12 yrs, 4 mos

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3 Reviews of Mark Havens

July 11, 2018

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"Service "

- Marcia

The service department at Pietroske dealership has always gone above and beyond . Thery know your name and respond to your concerns always with due diligence. Even if they have to return a call to with the answer

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Yes
Jul 11, 2018

Pietroske Chevrolet Buick GMC responded

Marcia, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Bob Berry - Service Manager - (920) 482-2117

June 04, 2018

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"scheduled service"

- garykulas

It was very convenient for making scheduled oil, filter and tire rotation appointment, very easy and fast check-in process, very nice comfortable waiting lounge, fast, efficient friendly service and great check out procedure.

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Yes

Other Employees Tagged: Tiffany Sprang

Jun 06, 2018

Pietroske Chevrolet Buick GMC responded

Thank you for leaving this fantastic review. It is great to hear our team could provide you with an efficient service visit. Please let us know when we can assist you again! Sincerely, Bob Berry - Service Manager - (920) 482-2117

May 17, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Another positive service visit"

- Dave Remiker

Came to Pietroske for oil and tire rotation. Was offered and accepted a courtesy ride back to work. The gentleman was very receptive. Service Dept. found a few other issues that needed attention. I was surprised to find out that the warranty still covered the replacement parts and labor. An additional issue required extensive costs. Pietroske was able to contact GM and we were able to get the cost down extensively because of our loyalty to GM. Loyalty to GM and Pietroske does have benefits. I simply trust everything and everyone at Pietroske. They wholeheartedly care about you as a customer and they have treated my family and I with utmost respect and loyalty. I am usually critical of customer service. Its hard to find good ol' fashioned customer care and service. Pietroske has mastered this. I usually delete and skip surveys and customer satisfaction requests. I owe it to Pietroske to give back what they deserve. What I know is that I trust Pietroske to take care of what needs to be taken care of - nothing more and nothing less. For the second time, I have been pleasantly surprised that service to my vehicle was covered by a warranty. I wouldn't know or expect these costs to be covered by a warranty with the miles and duration I've had the vehicle. What I do know is Pietroske is MY car dealership and I challenge anyone to find a better service department and car buying experience.

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Recommend Dealer
Yes
Jun 01, 2018

Pietroske Chevrolet Buick GMC responded

We appreciate you taking a moment to leave us this excellent review. We strive to provide our guests with 100% satisfaction and it is great to hear everything went well for you. We hope to see you again soon. Sincerely, Bob Berry - Service Manager - (920) 482-2117

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