Mark Schukei

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always friendly and listen to what I have to say More

by bruceminer Verified Customer Verified Customer

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The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely We have had a quick turnaround for vehicle maintenance which helps our operation immensely More

by bruceminer Verified Customer Verified Customer

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Dealership members helping me with diagnostic procedures for my 2014 silverado problems I'm having with my vehicle for my 2014 silverado problems I'm having with my vehicle More

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I continue to receive excellent service at Scranton Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks More

by bruceminer Verified Customer Verified Customer

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I continue to receive excellent service at this dealership The last couple of vehicles that were taken there were diagnosed and repaired in a timely manner The truck that is currently outsource dealership The last couple of vehicles that were taken there were diagnosed and repaired in a timely manner The truck that is currently outsourced for diagnosis and repair was taken care of quickly and transported to the repair facility for further evaluation More

by bruceminer Verified Customer Verified Customer

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Dropped off one of our engineering trucks this morning for diagnostic and repairs The service advisor and the check in person greeted me and was taken care of in a prompt manner for diagnostic and repairs The service advisor and the check in person greeted me and was taken care of in a prompt manner More

by bruceminer Verified Customer Verified Customer

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Brought my GMC Terrain in to the dealership on a trailer due to a severe driveability issue that ended up being caused by a short circuit in a wiring harness. Technician was unable to diagnose the issue, an due to a severe driveability issue that ended up being caused by a short circuit in a wiring harness. Technician was unable to diagnose the issue, and even suggested checking and replacing expensive, unrelated parts. When realizing the technician assigned to my vehicle would be unable to solve the problem, I picked up my vehicle, again on a trailer. After finding and correcting the problem using another (non dealership) path, I discussed the issue with the manager there, and showed them the actual problem and solution. Using dealership diagnostic tools, my issue should have been easily discovered. Finding the exact location of the short is tougher, but the tech should have been able to easily determine that the problem was being caused by wiring. Even after this discussion with the manager, he refused to refund the money they charged me for "diagnosis". I had higher expectations of "certified experts". More

by jeffncarolyn Verified Customer Verified Customer

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Hello to everyone Thank you for letting me feel like a human being when I come in. I just want to say thank you. I can not name only one person because you all worked as a team to make my visits safe and human being when I come in. I just want to say thank you. I can not name only one person because you all worked as a team to make my visits safe and complete. Everyone is Good People!! thank you God for the invisible kindness of all status you give these people to let you and your invisible love to shine threw to these people to help others in need. More

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I have continued to receive excellent service from Lauren and the front counter staff They have gone above and beyond to help getting the vehicles back to us as expeditiously as possible and the front counter staff They have gone above and beyond to help getting the vehicles back to us as expeditiously as possible More

by bruceminer Verified Customer Verified Customer

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They did a great job with my car good customer service I will go back I will go back More

by CAROLBOGGS7 Verified Customer Verified Customer

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