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Mark Houser
Refer Me
Mark Houser
Certified Sales Professional
Bob Johnson Buick GMC South
4700 W Henrietta Rd
Henrietta, NY 14467
25 Reviews
Formerly in the U.S. Marines, I’ve been at Patrick since 2002. I’ve been married since 1993 and have three beautiful boys. I have numerous awards and 16 straight years of the Mark of Excellence award. I have been the number one sales associate for numerous years since starting at Patrick! My passion is helping people buy cars, as my customers see me as a friend. I will always be there for them!
Read moreDealership Experience
21 yrs, 6 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Sales & Leasing
25 Reviews of Mark Houser
December 19, 2019
Stay away! Bought a brand new 2020 Yukon XL. They do not stand behind their products. Brought to Patrick service department after 20 days. They said it was totally fine. Problem still persisted. Aft not stand behind their products. Brought to Patrick service department after 20 days. They said it was totally fine. Problem still persisted. After 10 days, had another GMC dealer look at it. They found it was misfiring and back right tire was out of alignment. Took 2 tire replacements to fix that. Now waiting to see if replacing fuel injectors will clear up misfiring. Truck has been in service for 17 days. During this whole time......do you think Patrick GMC Sales Rep or Sales Manger would call their customer? Not a single phone call. Is asking for a replacement Yukon XL too much? If you’re dealing with Patrick......beware. More
by JG
Other Employees Tagged: John Tarplee, Tony Coleman, Mario Maimone
Helpful 
January 25, 2019
Easy Sales Experience I've purchased a car from Patrick in the past (2002 Pontiac G6 convertible). They were easy to deal with then and the service department was top notch I've purchased a car from Patrick in the past (2002 Pontiac G6 convertible). They were easy to deal with then and the service department was top notch. When I decided to try something other than a SUV I checked online to see what Patrick had. After checking the deals on and reviews of the Buick Regal TourX I decided to go for a test drive. I met Mark Houser at the dealership and we took out the TourX I was interested in. Mark suggested that we not only drive on the local streets but to try the expressway just to see what the car would do. My two previous vehicles had 4 cylinder turbo engines and I enjoyed the power they had. The TourX had a similar engine so it was nice to compare. Well, once I decided to buy the car Mark and I talked about my trade-in. Tony Coleman took it out for a test drive and made a fair offer for it's value. Tony was kind enough to throw in all-season floor mats and a cargo area liner as part of the deal after I asked about them. I dealt with Dave Brick when I went to sign all the loan papers. He had everything ready and the signing went quickly. All in all a fairly simple, quick purchase. Test drove on Monday....had the car in hand on Wednesday. More
by dragontattoo
Other Employees Tagged: Tony Coleman, Dave Brick
June 27, 2018
Making the customer happy is their #1 goal I have purchased two GMC vehicles from Patrick. Our salesman Mark Houser worked hard to locate just the right yukon that we wanted. The service depart I have purchased two GMC vehicles from Patrick. Our salesman Mark Houser worked hard to locate just the right yukon that we wanted. The service department is probably the most advanced and customer oriented in the area. When their was a problem with the new yukon John Tarplee went out of his way to make things right. Andrew Eaton is also very knowledgeable and treats a customer right. Their are closer GMC dealers, but I still drive the 30 miles to Patrick. More
by Harley 2
Other Employees Tagged: John Tarplee, Tony Coleman, Dave Brick, Mario Maimone , Andrew Eaton
May 07, 2018
Great professional dealership Leased my second car from Patrick, a flawless experience. From sales to service this dealership is right on. Was buying Jeeps from this dealer bef Leased my second car from Patrick, a flawless experience. From sales to service this dealership is right on. Was buying Jeeps from this dealer before they lost the franchise thru no fault of their own. I am back now with GMC and Buick. The dealership has bot skipped a beat. You could eat off the floor of the service department it is that clean. More
by Tom
Other Employees Tagged: Tony Coleman
March 24, 2018
MARK HOUSER Mark is a great sales man, friendly, helpful and amazing. He made my first time leasing a car easy and a great experience. I couldn’t be happier! I hi Mark is a great sales man, friendly, helpful and amazing. He made my first time leasing a car easy and a great experience. I couldn’t be happier! I highly recommend him to anyone! More
by Danika123
June 30, 2017
Best salesman Ever I bring my cars into Patrick's all the time for service and every time I go in there I am welcomes with open arms. My salesman Mark Houser makes a poi I bring my cars into Patrick's all the time for service and every time I go in there I am welcomes with open arms. My salesman Mark Houser makes a point to always come over and say hello and ask me how I am doing. I have bought many cars at Patricks and the way I am treated I will always be buying there. More
by NICK
Other Employees Tagged: Jeff Palm
June 30, 2017
Outstanding Dealership & Superior Salesman Mark Houser at goes above & beyond in order to ensure you are a satisfied customer. I give my highest recommendation to dealership & specifically to Mark Houser at goes above & beyond in order to ensure you are a satisfied customer. I give my highest recommendation to dealership & specifically to Mark!! More
by Joanna Smith
June 29, 2017
Felt so This salesman was so kind to. us. He helped us get the car we wanted at a very fair price! He sure knew how to please us. He took us for a ride and This salesman was so kind to. us. He helped us get the car we wanted at a very fair price! He sure knew how to please us. He took us for a ride and showed us all the features and how to us them. He really cares about pleasing his customers!!!! He will be my salesman from now on! More
by Honeybun
February 06, 2017
Fast, easy experience - Love my 2017 Buick Encore I am so happy I gave Patrick Buick GMC a chance. I had to turn in a Nissan lease and was trying to stay within a particular budget. After no luck from I am so happy I gave Patrick Buick GMC a chance. I had to turn in a Nissan lease and was trying to stay within a particular budget. After no luck from other dealers, Jonathan Collister - who is so knowledgable and sweet - helped me get exactly what I wanted and within my budget. Everything was wrapped up with a day and I love my new blue 2017 Buick Encore! The finance department -Dave Brick and Terry - were amazing too. And Mark H. also took some time to show me some cool features in the Encore. Honestly, it was one of the quickest and easiest car finding experiences I've ever had. I told Jon from the get go, this is what I need and this is what I can afford - if you can't do it, let's not waste each others time. And he get back to me with a straight answer within minutes. Never tried to sell or push anything on me. I can't give him enough stars!! <3 More
by Marisa Zeppieri
Other Employees Tagged: Dave Brick, Jonathan Collister , Terrance Butler
September 12, 2016
Great experience The sales staff and financial staff were very efficient and pleasant. The whole experience was positive Mark is very knowledgeable about the Buick t The sales staff and financial staff were very efficient and pleasant. The whole experience was positive Mark is very knowledgeable about the Buick that I leased. More
by Leasee2016
Other Employees Tagged: Dave Brick
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