Mark Hughes | Page 2

Everyone was a pleasure to work with ,no pressure,like family and answered all questions i had... family and answered all questions i had... More

by trackpass42 Verified Customer Verified Customer

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The friendliest people and they’ll definitely help you find what you’re looking for! find what you’re looking for! More

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Highly recommend Sarchione Ford! !! Great experience with knowledgeable people. The complete buying process was a pleasure. Honest and informative sales group that made the decision e !! Great experience with knowledgeable people. The complete buying process was a pleasure. Honest and informative sales group that made the decision easy!!!! Thank you. More

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Very helpful in finding exactly what I was looking for. Thank you Tom for being patient throughout the process and helping me with everything during it! Thank you Tom for being patient throughout the process and helping me with everything during it! More

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We were looking for a new truck and our first stop was Sarchione Ford. The process was very easy, there were no games, and it was a great experience overall! Sarchione Ford. The process was very easy, there were no games, and it was a great experience overall! More

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Everyone was very helpful and willing to answer any questions. Mark made my first car purchase very quick and easy! I am loving my new bronco sport! questions. Mark made my first car purchase very quick and easy! I am loving my new bronco sport! More

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I work for a company where I do maintenance and repair on roughly 25 fleet vehicles, so I know when something is wrong and what needs to be done to correct it. Anyone can make customers happy when they get a roughly 25 fleet vehicles, so I know when something is wrong and what needs to be done to correct it. Anyone can make customers happy when they get a good car, but here is my experience with this company when you get a bad one. I bought an F-150 here. I paid for a service plan and extended warranty through the manufacturer. Owned for one year, around six months after I bought it, I found out it burned 2-3 quarts of oil within 5,000 miles. It was still under a 60,000 mile warranty from the manufacturer but the service department did not record it like they said they did. I kept getting nowhere with the service department, so I started dealing with the general manager on a buy back or trade in. I was informed that they had talked to the owner and they would make things right by stepping up on their end. In the end, the manager that I talked to about the deal disappeared and after another office personnel called them, they said that was the best they could do, which was regular trade in value. I tried to contact the owner of the company three times over the course of one week to see if there was anymore they would do before I wrote this review, because I wanted to give every chance to make it right but I never received a call back. After almost two weeks of waiting for my check, which I was told should take a week, and a painful number of phone calls to the dealership, they finally got authorization from the owner to write the check. When I picked up the check, I tried to express my frustration with the errors made throughout that I had to pay for and tried to work on a deal. It was left as they would talk to the owner and call me back. I never got a call. I would not recommend dealing with this company unless you want an unprofessional, childish dealer experience. More

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Very friendly staff that assisted me with finding a great car & made my experience a positive one car & made my experience a positive one More

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Incredible experience with Sarchione Ford! No hard sell. They gave me a fair price and an extremely reasonable value on my trade-in. I would gladly buy from them again! No hard sell. They gave me a fair price and an extremely reasonable value on my trade-in. I would gladly buy from them again! More

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Local and friendly. Gives you that nice hometown vibe that you don't get in a lot of dealerships today Gives you that nice hometown vibe that you don't get in a lot of dealerships today More

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