Mark Porcheddu
Mark Porcheddu at Garavel Chrysler Jeep Dodge Ram
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Mark Porcheddu | Page 15

Sales Consultant

Garavel Chrysler Jeep Dodge Ram

300 Westport Ave
Norwalk, CT 06851

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5.0
354 Reviews

Meet Mark, he’s been a Sales Associate at Jeep since 2002. Mark loves music trivia, his dog, a good bargain and cupcakes.

5.0

354 Reviews

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354 Reviews of Mark Porcheddu

March 24, 2021

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Employee Rating

Mark was awesome !! Helpful in every way . Feel like I was directed to the right sales man . I love the car fits my family well . I will be sending people to your dealership and suggesting Mark as highly More

by tamararmistead1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 20, 2021

Dealership Rating
Employee Rating

Mark was a good salesman Garavel was a nice car dealership. Sue was good in finance and knew all the numbers and answered all the questions I had. Definitely going to recommend Garavel More

by tadeilus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Demecs

March 13, 2021

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Employee Rating

Mark made it happen. He found the car and got it for me quickly. Good guy and good experience. Thank you Mark, very much appreciated. More

by rumorej
Recommend Dealer
Yes

March 11, 2021

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Employee Rating

I was first contacted my Kerri Pace. She was really nice and connected me with Mark Porcheddu. Mark Porcheddu helped me find the car of my dreams that was around my budget. I test drove a renegade limited 4 More

by LexA.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edison Acevedo, Sue Demecs, Ernesto DePiano, Kerri Pace

February 25, 2021

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Got just the truck I was looking for mMark Porcheddu is a great sales man Garavel had the truck I wanted and explained everything that it has to offer Great experience More

by Mikededona
Recommend Dealer
Yes

February 23, 2021

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Employee Rating

The dealership was friendly and helpful. The place was clean and well spaced. Test drive went well. Wait times were a little longer than I would have liked More

by mdietch30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sue Demecs

February 16, 2021

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Employee Rating

Mark was great made the process easy. Helped get exactly what we wanted. And sue at the end from the finance department was very professional also More

by macbride00
Recommend Dealer
Yes

Other Employees Tagged: Sue Demecs

February 15, 2021

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Employee Rating

Very good customer service. Everyone who helped me was very friendly. They are also willing to work with you and your financial needs. I am so excited about my new jeep! More

by paigerama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sue Demecs, Ernesto DePiano, Kerri Pace

February 13, 2021

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Employee Rating

They sold us a LEMON. First the catalytic converters. Next the transmission issues. And now we are without a car because IT WENT UP IN FLAMES. This place is a scam DO NOT BUY FROM THEM. They do not back More

by CourteneyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 07, 2021

Garavel Chrysler Jeep Dodge Ram responded

We are glad to hear that no one was hurt and are truly sorry this unfortunate event happened. Your insurance carrier has determined the cause of the fire was due to an incorrect repair that you chose to have performed by your personal mechanic, Westover Service. Specifically, they did not properly fasten the bolts that attach the exhaust and exhaust manifold. This was determined by two independent fire inspectors sent by your insurance carrier and Westover's insurance carrier. Neither you nor a representative from Westover chose to go to this inspection as invited, however we did and clearly saw the fire was a result of the improperly fastened bolts. You were very quick to blame us for the fire and defame us all over social media, yet there was no mention of the work performed by Westover. Garavel has been in business for 20 years and we are proud of the products we sell and the services we offer. We stand behind everything we do and always have. We certainly do make mistakes, but we always own up to them and try to resolve them. You chose to purchase an "As Is" vehicle from us due to the discounted price that fit your budget. Prior to purchasing the vehicle, we asked you to take the vehicle to your own mechanic for review and you chose not to do that. We explained very clearly both verbally and the disclosure you signed regarding what "As Is" means, so there was no confusion. This was no doubt a tragedy, however it has been determined the fire was not caused by any work we did to the vehicle or the condition of the vehicle when we sold it to you. Furthermore, you filed a complaint with the CT DMV and they denied your complaint and found we acted in accordance with Connecticut State Law. Your frustration should be directed towards your mechanic and the repairs they performed.

February 12, 2021

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Employee Rating

I have been buying cars from Garavel for over 25 years and the Team, specifically, Mark Porcheddu, are by far the best group to work with. They are helpful in everyway possible and their follow through is More

by fred57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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