Mark Roncone
Mark Roncone at INFINITI of Naperville
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Mark Roncone | Page 10

Sales Professional

INFINITI of Naperville

1550 W. Ogden Ave
Naperville, IL 60540

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4.9
296 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

29 yrs, 10 mos

Languages Spoken

English English

4.9

296 Reviews

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296 Reviews of Mark Roncone

August 25, 2022

Dealership Rating
Employee Rating

Mark is number one in North America! His professionalism, passion and customer service is absolutely the best. His senior management deserves a ton of credit for running a perfect busine More

by Naperville Infinity Best in North America
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2022

INFINITI of Naperville responded

Naperville Infinity Best In North America, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Mark R and the team here at Infiniti Of Naperville.

August 18, 2022

Dealership Rating
Employee Rating

Impeccable sales service from beginning to end. This dealership sets the standard for quality service. Could not be happier. Thanks again. More

by Mrjduran77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Lynch , Garret

August 08, 2022

Dealership Rating
Employee Rating

The interface with my salesman Randy was smooth. There was some misunderstanding and difficulties with the closing process, but these were quickly resolved by management of the store. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Chin, Mike Korallus

Aug 11, 2022

INFINITI of Naperville responded

Bob, we are glad that the team was able to provide you with a positive purchase experience.

Aug 11, 2022

Bob responded

No further comment

August 03, 2022

Dealership Rating
Employee Rating

They made the car buying process really easy and stress free! Mark from Sales is the best! More

by AmberHallock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Limjuco

Aug 05, 2022

INFINITI of Naperville responded

Amber hallock, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Naperville.

August 01, 2022

Dealership Rating
Employee Rating

Came in to just browse and ended up buying an Infinity QX50. Excellent customer service! I would definitely recommend Infinity of Naperville. More

by LS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Limjuco

Aug 05, 2022

INFINITI of Naperville responded

Ls, we are very happy we could provide you with a positive purchase experience!

July 28, 2022

Dealership Rating
Employee Rating

Me & my friend went to infinity of Naperville . We met Adam to discuss on used cars . We had a great experience exploring available cars and Adam did really great job of suggesting , guiding our pic More

by Venkata Siva Nagaraju Appala
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Murczek

Aug 01, 2022

INFINITI of Naperville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! -INFINITI of Naperville

July 25, 2022

Dealership Rating
Employee Rating

Great dealership to work with. Mark made it super easy and handled everything professionally and in a timely manner! More

by Noel Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Lynch

Aug 01, 2022

INFINITI of Naperville responded

Noel Gonzalez, thank you for your kind review; we are happy to pass along your comments to Mark! -INFINITI of Naperville

July 12, 2022

Dealership Rating
Employee Rating

Very nice people , professional not pushy, Easy to deal with , they show me everything I need it on the Tesla car I bought More

by samerkhatib61
Price
Recommend Dealer
Yes
Jul 30, 2022

INFINITI of Naperville responded

Samerkhatib61, thank you for your kind review and for your business ; we are happy to pass along your comments to the team here at Infiniti Of Naperville!

July 12, 2022

Dealership Rating
Employee Rating

Great customer service. Mark Roncone was the sales rep. Helping us and was truly professional every step of the way without the “pushy” and obnoxious demeanor of a usual car More

by dcarmona
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Limjuco

Jul 12, 2022

dcarmona responded

Great place! Highly recommend.

July 06, 2022

Dealership Rating
Employee Rating

Great dealership. Mark was pleasant to work with. I was in and out and very happy with my Toyota Camry. More

by Surbina89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2022

INFINITI of Naperville responded

Surbina89, we are so happy to read such a great review about your purchase experience with Mark R here at Infiniti of Naperville!

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