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Mark Seese
Mark Seese, Parts Specialist, INFINITI of Elk Grove
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Mark Seese

Parts Specialist

INFINITI of Elk Grove

8586 Laguna Grove Drive
Elk Grove, CA 95757

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3 Reviews of Mark Seese

October 11, 2017

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"5 Star Service at Infiniti of Elk Grove "

- Thomas Drzemala

I have always been impressed with the Service that my wife and I have received at the Infiniti Dealership in Elk Grove. We have been to others and they do not even compare. They treat us very well and stand by their work. The hospitality is also outstanding. Once we experienced this, we have never again considered any other dealership. We are sold on Elk Grove Infiniti.

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Other Employees Tagged: Audrey Haynes

Oct 16, 2017

INFINITI of Elk Grove responded

Thomas, Thank you so much for your family's loyal patronage. We truly value the relationship and look forward to seeing you and your wife on your next service. If you have any questions in the mean time, don't hesitate to give us a call!

May 05, 2017

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"Professionalism with great patience"

- Infinity gal

It was a pleasure to buy my car from Rico, which is my third time. Every time I purchased a car Rico showed I his professionalism and experience. Very patient. Couldn't make up my mind. No pushing me for a sale. He was very helpful. Great personality and courteous. I bought a QX50. Very happy customer. Thank you, Rico.

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May 08, 2017

INFINITI of Elk Grove responded

Thank you for your loyal patronage and sharing your experiences working with Rico. It's always so wonderful to see customers come back time and again. We truly value the relationship and are always here if you have any questions about your vehicle.

February 20, 2016

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"My first experience at Infiniti of Elk Grove"

- Ed95632

To begin, Mark (parts specialist) & Ashley (service consultant) were absolutely the best part of my experience. They were so kind and extremely helpful in answering all the questions I had. I will be returning because of them. The reason this review is not receiving 5 stars is because of the sales specialist. While I understand that people need to make a sale, to earn a living, Christian Gonzales did an awful job. I did not appreciate his sales tactic. I'm not sure if belittling people ever works in order to make a sale, at least in my college courses in marketing, that's never been a tactic. I understand that reverse psychology can be a tactic, but making someone feel inferior is absolutely wrong. Furthermore, because someone purchases a vehicle from Carmax, does not automatically indicate that "one is going to be in and out of the shop" as per Mr. Gonzales indicated. I did not appreciate being belittled and little did Mr. Gonzales know, I did my research prior to purchasing the vehicle. Had I not been assured by Mark & Ashley, I think I would not want to be an Infiniti owner because of the way Mr. Gonzales behaved. Thank you to Mark & Ashley they were truly wonderful. Kindly, Elena

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Feb 22, 2016

INFINITI of Elk Grove responded

Ed, thank you for your kind words about Ashley and Mark. Your business is important to us, so it's reassuring to know that they were able to assist you in a way that made you feel comfortable. Our General Sales Manager, Trent Smith, invites you to contact him directly to discuss your experience in sales, because the experience you describe does not meet our standard of customer care. Trent can be reached at tsmith@foranytuo.com or 916.405.7011. Thank you again for bringing your business to Infiniti of Elk Grove.

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