Bonnell's Auto Sales

Sold me the car with barely legal tires. They says nothing they can do. Fine. Paid 760 bucks for a new set. Now after 2 months and 1 week it needs timing belt change or something of that nature. (1000 nothing they can do. Fine. Paid 760 bucks for a new set. Now after 2 months and 1 week it needs timing belt change or something of that nature. (1000 bucks in repairs) . Oh and nope it doesn't qualify for the warranty because I went past 3k miles and it came first, otherwise itd still be under warranty until march 3 2021. Now they says they can't do anything about it and I'm responsible for the charges. First the tires( uneven cupped tread at the time of purchase) caused a grinding noise and steering wheel shakiness, took it to mechanic from bonnells acknowledged this too, tightened something and it sounded EVEN WORSE. I come back 5 minutes later and mechanic is gone. They tell me see ya monday(came on friday). I wasnt risking any further damage so I went elsewhere the next day to monroe muffler and they fixed the problems within 30 minutes. New tires sound good. Except now I need the timing belt changed or something in that nature that will bring my cost to at least 1000 bucks. I just spent $760 on tires ... and after finally affording new tires I need to pay 1k and there is nothing they can do. That is why I am rating one star. BUYERS BEWARE. Will NOT be coming back here and will DEFINATELY NOT be recommending friends and family to come here. I WILL BE DOING THE OPPOSITE. Telling them to avoid this place so they dont have to pay an arm and a leg for a car they just got 2 months prior and already needs expensive big job repairs. Collinson center does an incredible job at fixing dents and body of a car. Other than that, they are the most scheming company I've ever bought a car from. More

Finding the right car was easy What an experience. Mark and his associate Wendy were ready to help our friend find the car for her. Best car buying experience ever. Thanks. What an experience. Mark and his associate Wendy were ready to help our friend find the car for her. Best car buying experience ever. Thanks. More

Great customer service Recently our family went from a family of 3 to a family of five and we did not have enough room in our car. Mark worked really hard looking for a van Recently our family went from a family of 3 to a family of five and we did not have enough room in our car. Mark worked really hard looking for a van for us and made our shopping experience stress free. They gave us more for our trade in than the big time dealerships would. I will definitely be buying from here again. More

Top Notch Thank you for my recent purchase. All of my questions were answered and a limited warranty was offered even with a high mileage vehicle. There was no Thank you for my recent purchase. All of my questions were answered and a limited warranty was offered even with a high mileage vehicle. There was no key fob for the vehicle and they ordered and paid for the new one out of their own expense. It was done within the week of purchase as well. They were willing to pay for the timing of the manual vehicle even though after further research it was not needed. Mark could not have been more helpful or personable than he was. A sigh of relief for a car shopper. When going to a dealer and talking with salesman, there's always a bit of skepticism due to the fact they just want to make a sale. With Mark, this certainly was not the case. He made the experience fast and seemless and I couldn't be happier. The security of Bonnells good name in the Erie area will stay in tact with such employee. Thank you. More

Clean, well-organized Have visited this store multiple times to see Mark Siegler. They always have a great selection of vehicles including some old school hot rods. Bonnell Have visited this store multiple times to see Mark Siegler. They always have a great selection of vehicles including some old school hot rods. Bonnell's is clean, well-organized, and honest. I would not hesitate do business with them when I buy my next vehicle. More

Great Customer Service Bonnell’s has unsurpassed customer service in my opinion. We have purchased a few vehicles from them and they are always high quality. Whenever we hav Bonnell’s has unsurpassed customer service in my opinion. We have purchased a few vehicles from them and they are always high quality. Whenever we have a question or a need they respond immediately. More

Professional, courteous service We were in the market for a used vehicle and saw a Jeep on Bonnell's lot. Our salesperson, Mark was courteous, professional and knowledgeable. Whe We were in the market for a used vehicle and saw a Jeep on Bonnell's lot. Our salesperson, Mark was courteous, professional and knowledgeable. When it came time to try and make a deal, Mark made it easy. The price we negotiated was more than fair. Bonnell's also have the higher end value for my trade. I have and will continue to recommend Bonnell's. More