Mark Tower
Mark Tower at Mercedes-Benz of Portland
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Mark Tower | Page 20

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Mark Tower

August 18, 2022

Dealership Rating
Employee Rating

They were friendly, yet professional and courteous and everything was just great! I like that they text me to keep me abreast of pick up time or whatever. Thanks so much!!! More

by DOGLADEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Portland responded

It is our great pleasure to work with you and provide quality service for your auto needs. From our staff to you, thank you for the compliments on the friendly, professional, and courteous experience you enjoyed.

August 18, 2022

Dealership Rating
Employee Rating

Service and attention to details bare the hallmark of Mercedes Benz of Portland. Everyone is helpful and concerned with your well-being and satisfaction. Thanks for an enjoyable experience on every visit More

by DEBBIEVWARDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2022

Mercedes-Benz of Portland responded

The pleasure is all ours, Debbie! Thank you for trusting us to carry out your auto needs and provide an attentive and first class visit on a consistent basis.

August 17, 2022

Dealership Rating
Employee Rating

It was easy to make an appointment, was quickly greeted upon arrival and work was completed in timely manner. More

by ELRODPDX
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 17, 2022

Mercedes-Benz of Portland responded

Our Service Team is glad to have been quick and friendly during your visit. Mercedes-Benz of Portland takes great pride in providing amazing experiences and hopes to do so again for you!

August 12, 2022

Dealership Rating
Employee Rating

I feel confident and comfortable bringing my car to Mercedes-Benz of Portland. I see the same customer representative Mark every time I come which puts me at ease knowing that he knows my car and works More

by KJAMES8910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2022

Mercedes-Benz of Portland responded

Thanks for entrusting Mercedes-Benz of Portland with your vehicle. We're proud to know that you experience great service with every visit. We are so appreciative of you being a loyal customer and look forward to taking great care of you in the years to come.

August 11, 2022

Dealership Rating
Employee Rating

Mark was very professional he took his time and explained my automotive needs thank you. More

by CHERICLOSE37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2022

Mercedes-Benz of Portland responded

Thank you for trusting us with your vehicle and choosing Mercedes-Benz of Portland. We are thrilled to learn our Service Team was professional and informative during your recent visit. Let us know if there is anything else we can help you with.

August 09, 2022

Dealership Rating
Employee Rating

Quick and responsive to my concerns. Solved all problems I had had for a while. Super thankful More

by RIORJ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2022

Mercedes-Benz of Portland responded

At Mercedes-Benz of Portland, customer satisfaction is our main goal, and it pleases us to receive your positive review. Our Service Team is glad that we could help you out. Please feel free to contact us again for all of your auto-related needs.

August 06, 2022

Dealership Rating
Employee Rating

Special thanks to Mark, my service advisor trust worthy and attentive. .will not hesitate to repeat for my future service needs. More

by AWADAMJ
Friendliness
Recommend Dealer
Yes
Aug 07, 2022

Mercedes-Benz of Portland responded

We are thrilled to know that you trust our Service Team with your automotive needs. Mercedes-Benz of Portland would be delighted to provide you with more attentive care.

August 02, 2022

Dealership Rating
Employee Rating

Accommodating dependable and very customer oriented. My experience has been the same for decades. I couldn’t ask for anything better than my experience ar MB of Portland More

by John Coletti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Godbey

Aug 02, 2022

Mercedes-Benz of Portland responded

We are glad to have you as a valued and returning customer, John. We are always happy to be accommodating and dependable for you. We look forward to seeing you again here at Mercedes-Benz of Portland!

Aug 02, 2022

John Coletti responded

You are like family to me. The best

July 31, 2022

Dealership Rating
Employee Rating

Great convenience service. Happy the war they do the service on my car they have earn our trust. More

by PATTY_DIAZ27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember at the moment

Aug 01, 2022

Mercedes-Benz of Portland responded

Our Service Team is glad to know that you trust them with your vehicle's needs, Patty. Mercedes-Benz of Portland looks forward to providing you with more great experiences.

July 26, 2022

Dealership Rating
Employee Rating

We only needed new key batteries. As usual, they were awesome and replaced our batteries immediately and sent us on our way! More

by JEANMAYBELL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don't know the young man's name.

Jul 27, 2022

Mercedes-Benz of Portland responded

Hi Jean, thank you for stopping in with this small need. Our team is happy to have gotten you back on the road as quickly as possible.

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