Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mark Tower
Mark Tower at Mercedes-Benz of Portland
Refer Me

Mark Tower | Page 4

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

Contact Me
4.8
349 Reviews
4.8

349 Reviews

Write a Review

349 Reviews of Mark Tower

December 15, 2023

Dealership Rating
Employee Rating

Great experience from start to finish. I know my SLK250 is in great hands when it's at your shop! More

by SUELAKEO
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 18, 2023

Mercedes-Benz of Portland responded

Thank you for taking the time to share your confidence in our team at Mercedes-Benz of Portland! We are more than happy to provide you and your SLK250 with quality service at each visit. Until next time, happy holidays!

December 13, 2023

Dealership Rating
Employee Rating

Mark got my CLS in and out in record time ! !! He was polite, courteous and very social. More

by Richard
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 13, 2023

Mercedes-Benz of Portland responded

Hi Richard, our team is happy to have had your vehicle serviced and back out on the road in no-time. We appreciate you continuing to choose Mercedes-Benz of Portland. Happy holidays!

December 08, 2023

Dealership Rating
Employee Rating

Used to be good but seem be trying to rip off long time customers with bogus service needs included in standard scheduled service programs. More

by CHAMSTREET
Recommend Dealer
No

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 12, 2023

Mercedes-Benz of Portland responded

Hello, it's unfortunate to read your review as we always aim for transparency and honesty in our services. We certainly don't want any of our customers feeling taken advantage of, as this is not something our team does. When possible, I'd appreciate the opportunity to discuss this further with you so that we can address your concerns directly. Please reach out at, 503-228-8351 - Eric Trueblood - Service Manager

December 07, 2023

Dealership Rating
Employee Rating

Mark and his team have outstanding customer service. They are respectful and not “pushy”, knowledgeable, and are a great representation of Mercedes top-of-the-line service. More

by Julie Esrael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 08, 2023

Mercedes-Benz of Portland responded

Julie, we're delighted to know that Mark and our team at Mercedes-Benz of Portland provided you with top-of-the-line service. We appreciate the recommendation you have shared here and look forward to continuing to provide you excellent care upon your next visit with us.

December 07, 2023

Dealership Rating
Employee Rating

Quick service, great communication. The staff is friendly and helpful, and always takes care of whatever our needs are. More

by ppb28653
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 08, 2023

Mercedes-Benz of Portland responded

We're happy to know that you had a positive experience with our team at Mercedes-Benz of Portland. Thank you for highlighting our quick service and great communication! We look forward to serving your future needs.

December 06, 2023

Dealership Rating
Employee Rating

Mark Tower is always willing to make sure my very concerns are taken care of. Providing the best service possible. More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar, Mylee Burns, Nate Johnson-Grumm, Brian Szabo, Samuel Kim, Ryan Power

Helpful
Report | Print
Dec 07, 2023

Mercedes-Benz of Portland responded

Joe, it's great to know that Mark is always there for you during each of your visits here at Mercedes-Benz of Portland. Thank you for the review, we look forward to working with you again.

December 06, 2023

Dealership Rating
Employee Rating

Always courteous and helpful, focused on finding solutions. Does the right thing for his clients. More

by RUNE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 07, 2023

Mercedes-Benz of Portland responded

Hello Rune, thank you for continuing to bring your vehicle to Mercedes-Benz of Portland for your vehicles service needs. We are pleased to see our team has continued to provide you with courteous and helpful care. Until your next due service, happy holidays!

December 06, 2023

Dealership Rating
Employee Rating

It was clean and organized. It was very busy when I got there. They were short handed on a Friday morning and Mark was able to get them all checked in and on their way, includin More

by CREEK744
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 06, 2023

Mercedes-Benz of Portland responded

We're glad to know that despite the busy day, you had a positive experience at Mercedes-Benz of Portland. Thanks for acknowledging Mark's efforts! We appreciate your feedback and look forward to serving you again in the future.

December 05, 2023

Dealership Rating
Employee Rating

They are always attentive to my needs in terms of servicing my vehicle and providing me with transportation if needed. More

by LINDA.KIMBERLY
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 05, 2023

Mercedes-Benz of Portland responded

Linda, we're glad to know that our team at Mercedes-Benz of Portland is always able to meet your needs. Thank you for the positive feedback, we hope to work with you again soon!

December 04, 2023

Dealership Rating
Employee Rating

Could do a better job No more bothering please Think for your customers Go home time More

by QINGJIANGZ
Recommend Dealer
Yes

Other Employees Tagged: Mark Tower

Helpful
Report | Print
Dec 05, 2023

Mercedes-Benz of Portland responded

Hello, thank you for this honest feedback. Our team respects your time and we thank you for taking a moment to share this review. In the future, we hope to get the opportunity to serve you again. Until then, safe travels!

1
...
3
4
5
...
35

Dealership Inventory (187 Vehicles)

new 2024 Mercedes-Benz EQE 350 car, priced at $88,575
2024 Mercedes-Benz EQE 350
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
$88,575
View Details
new 2024 Mercedes-Benz AMG GLE 63 car, priced at $137,070
2024 Mercedes-Benz AMG GLE 63
new
Gray Metallic exterior
Automatic
All-wheel Drive
$137,070
View Details
used 2017 Jeep Wrangler Unlimited car, priced at $32,998
2017 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$32,998
View Details
new 2024 Mercedes-Benz GLB 250 car, priced at $52,045
2024 Mercedes-Benz GLB 250
new
Metallic exterior
Automatic
All-wheel Drive
$52,045
View Details
new 2024 Mercedes-Benz GLB 250 car, priced at $51,515
2024 Mercedes-Benz GLB 250
new
Polar White exterior
Automatic
All-wheel Drive
$51,515
View Details
used 2023 Mercedes-Benz E-Class car, priced at $53,998
2023 Mercedes-Benz E-Class
used
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
$53,998
View Details
View All Inventory