Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Mark Young.
Mark Young
Mark Young at Suburban Chevrolet Cadillac of Ann Arbor
Refer Me
not yet rated

Mark Young | Page 2

Sales Consultant

Suburban Chevrolet Cadillac of Ann Arbor

3515 Jackson Rd
Ann Arbor, MI 48084

Contact Me

15 Reviews of Mark Young

April 20, 2013

Dealership Rating

"Excellent! Walked in, Sat down with Mark, explored..."

- gkarch1

Excellent! Walked in, Sat down with Mark, explored options. Test drove a Sonic as I was more economy conscious at first, and liked the car, but being a previous Malibu owner, knew of the Malibu quality, and so I test drove a '13 that had every option I requested. A total of 4 hours, and the new Malibu was in my driveway!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

March 20, 2013

Dealership Rating

"My experience with this dealership was very positive from..."

- pastry6

My experience with this dealership was very positive from the moment I accessed the website and made the phonecall. Linsy Unrath answered my call and from that point, took me through the entire used car sales process with ease and professionalism. Her level of customer service is what I expect when I am making such a significant purchase. She was very timely in her response to any question I had and even more importantly, she anticipated what I would need to provide in order for the transaction to be smooth and painless. I didn't have to ask many questions. Her manager, Mark Young, was extremely professional, friendly and respectful at all times. He made sure I understood everything so that I could make a truly informed decision. He explained absolutely everything to me and his level of customer service was truly appreciated. I felt well taken care of as a used car customer as I'm sure I would have felt as a new car customer. Everyone I came in contact with was friendly, personable, and took care of me. I was never left to wonder what was happening. Thank you!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Unrath

March 05, 2013

Dealership Rating

"My salesperson, Anne Martin is great. She always is..."

- advh08

My salesperson, Anne Martin is great. She always is friendly, knowlegeable, and willing to assist me and my wife with anything. We have purchased/leased our last six vehicles from Anne and I plan on acquiring all of my vehicles from her.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Mosser, Bob Kanerva, Lindsey Unrath, Anne Martin, David Yanko, Larry O'Sullivan, Bob Allen

August 09, 2012

Dealership Rating

"Great service. Initial contact was with Linsy who went..."

- Nic with a Malibu

Great service. Initial contact was with Linsy who went above and beyond helping me by email and phone. She was the one who greeted me at the dealership and showed me around. I was then introduced to her Manager Mark. He was friendly, courteous and already know everything I was looking for. (It seems these folks actually talk to each other :)). He had a car ready for a test-drive outside matching the equipment I was looking for. When we came back from the test-drive he had the numbers ready for me, too. The surprising part was that his quote was even a little better than the last quote I got from another dealer. I decided to take the vehicle I test-drove. After filling out the paperwork I quickly met Bob, the Chevy Sales Manager, very friendly as well. It took little time until I was greeted by Steve from Finance (at this time I felt like half of the dealership took care of me, but in a good way). He finished up the papers and explained some additional options (warranties, etc) to me. I decided to go for the pot-hole protection. Once we were done my car was already outside and ready to go. Clean with a full tank of gas. Mark explained all the features to me before I drove of. I love my new Malibu! A day later Linsy and Mark checked in with me to see if everything is fine.. and it was and still is. The people of Suburban Ann Arbor showed me that times have changed and that customer service has returned to car dealerships (at least to this one). Thanks again to Linsy, Mark, Bob and Steve. You set the bar high for my next purchase... Oh wait, I'm gonna buy from you guys anyways, so no worries for me!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Kanerva, Lindsey Unrath , Mark, Linsy, Steve

April 08, 2011

Dealership Rating

"In my 20 years of buying/leasing cars this was the most..."

- bwisner1217

In my 20 years of buying/leasing cars this was the most professional and genuine vehicle transaction I have ever experienced. Kudos to Mark and Steve....I will refer your dealership in a heartbeat. Know this too, this is my first Cadillac and I was made to feel that it was truly an honor to be driving such vehicle. It is an honor! Thank you--

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Young and Steve Hutchinson

2
11 - 15 of 15 results

Dealership Inventory (427 Vehicles)

new 2021 Chevrolet Equinox car, priced at $28,725

2021 Chevrolet Equinox

$28,725

new 2021 Chevrolet Equinox car, priced at $29,149

2021 Chevrolet Equinox

$29,149

new 2021 Chevrolet Malibu car, priced at $29,274

2021 Chevrolet Malibu

$29,274

new 2021 Chevrolet Silverado 1500 car, priced at $39,501

2021 Chevrolet Silverado 1500

$39,501

new 2021 Chevrolet Equinox car, priced at $28,725

2021 Chevrolet Equinox

$28,725

new 2021 Chevrolet Equinox car, priced at $30,181

2021 Chevrolet Equinox

$30,181