Marlen Martinez-Harris | Page 2
Service Advisor
Paretti Jaguar Land Rover New Orleans
4000 Veterans Blvd
Metairie, LA 70002
Languages Spoken
English
Spanish
109 Reviews
Write a Review109 Reviews of Marlen Martinez-Harris
March 02, 2023
Thanks Casey for making a bad experience to a great one with an excellent outcome. with an excellent outcome. More
Other Employees Tagged: Casey O'neal , Craig Connelly, Erin Czaplinsk
February 20, 2023
Casey and Marlen are always helpful, informative, and i appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correc appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correctly. We have enjoyed all of our Land Rover and Jaguar vehicles purchased and serviced by Paretti More
Other Employees Tagged: Casey O'neal
February 15, 2023
Very professional service personnel. Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular text updates on my issue. More
Other Employees Tagged: Casey O'neal , Craig Connelly, Erin Czaplinsk, Tiffany
February 10, 2023
The service is the reason I still own a Land Rover. Very friendly and helpful staff Very friendly and helpful staff More
Other Employees Tagged: Casey O'neal
February 08, 2023
Dealership is understaffed with technicians and backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 ou backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 out of 10 but the service technician / mechanic failed in the first attempt to repair my vehicle and this failed repair got past your Quality Control Check too. This warrants a 2-star rating. It is because of the kind and courteous service provided by the Service Rep that moves the rating from a 2 to a 4. More
Other Employees Tagged: Casey O'neal , Craig Connelly, Erin Czaplinsk
February 07, 2023
Thanks again Marlen for your great work and support during my last maintenance visit! You always make sure the job is done right and won’t hesitate to go the extra mile to attend to the customers needs during my last maintenance visit! You always make sure the job is done right and won’t hesitate to go the extra mile to attend to the customers needs! More
February 07, 2023
Very friendly. This is my third vehicle from Landrover New Orleans, and this is by far the best service team they have had in years. This is my third vehicle from Landrover New Orleans, and this is by far the best service team they have had in years. More
Other Employees Tagged: Craig Connelly