Martin C. Fusselman | Page 9

Everyone was Kind, thoughtful, helpful, and made the whole transaction quick and easy; we appreciated them whole transaction quick and easy; we appreciated them More

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My experience with Dell, from my purchase to the two service appointments, have been pleasant. I would recommend Dell. service appointments, have been pleasant. I would recommend Dell. More

by Pecomom5 Verified Customer Verified Customer

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Excellent experience! Very efficient with paperwork and sales. Friendly atmosphere. Very happy with my purchase and the customer service! Very efficient with paperwork and sales. Friendly atmosphere. Very happy with my purchase and the customer service! More

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Received text from my Salesman Gavin that the new Toyota Crown was on the lot. Says a lot when a Salesman remembers you from a conversation you had three weeks earlier. Gavin took the time to explain the Crown was on the lot. Says a lot when a Salesman remembers you from a conversation you had three weeks earlier. Gavin took the time to explain the many features on Toyota’s newest car and had me sold when I had no intention of buying, just looking, when I met up with him. I haven’t been this excited about picking up a new car in many, many years. Thanks, Gavin!!! Martin then handled the paperwork and wrapped up a great experience. No pressure was felt during the visit. Both gentlemen were very personable, knowledgeable, and efficient. I highly recommend Dell Toyota of Thorndale, PA. Finally, and most important, the Crown is an incredible car. More

by Tflick3 Verified Customer Verified Customer

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This is my eighth car purchase from Del Toyota. . Steve Heinze is an excellent sales associate… Jimmy Lopez always offers a fair price. Susan Perri is my service rep who does her job with the utmost . Steve Heinze is an excellent sales associate… Jimmy Lopez always offers a fair price. Susan Perri is my service rep who does her job with the utmost of respect for her customers!!! Then there’s Jack Del… who is always there for any questions or just that welcoming handshake… i’ll always have a Toyota and it will always have the name Del Toyota on the back of my car!!!! More

by PATAY1 Verified Customer Verified Customer

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Car runs good comfortable waiting room didn't doo a hard sales pitch to upsell. They discussed what will be needed at next inspection. hard sales pitch to upsell. They discussed what will be needed at next inspection. More

by pbr519 Verified Customer Verified Customer

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Great service from the entire team. Martin In sales, John In Finance and Ryanne on the tech training. My wife and I were very happy with the way we were treated. Martin In sales, John In Finance and Ryanne on the tech training. My wife and I were very happy with the way we were treated. More

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I worked with 2 sales staff, Martin and Kyle, during my experience and I hope both of the sales staff get credited for the sale. Martin helped me get access to the only AWD Camry with the trim I wanted. Af experience and I hope both of the sales staff get credited for the sale. Martin helped me get access to the only AWD Camry with the trim I wanted. After an awful experience at Tri-County Toyota who stated they had the car and really didn’t, Martin made sure I knew he had a car for me to test drive by sending me a picture of it prior to me driving 47 minutes to the dealership. Once at the dealership, he got me in the car and showed me all the bells and whistles after the test drive. Martin then worked my husband over text to get questions answered and an initial quote for my trade it. Last, he arranged for me to meet with his floor partner, Kyle, to get my car appraised on a day I could come in. Prior to the appraisal, Kyle asked if I wanted to test drive the car again or if I had any questions. Once my car was appraised, I worked with Kyle until we got to a number for my trade in that could work. Later that day, a deal was made after I was able to talk to my husband and we called Kyle. I didn’t plan on negotiating that day, but due to inventory shortages it was in my best interest. When I came to actually sign the papers and get the car, Kyle and other Del Toyota Associates helped me through the process. Unfortunately, I do not know all of their names, but I can say all of them were wonderful. In all, all of Del Toyota’s associates were great and I hope both Martin and Kyle get credit for the sale as they both played a part in the process. More

by Jill Verified Customer Verified Customer

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Martin was amazing from start to finish when purchasing my new truck! I highly recommend him to anyone as he is very personable, easy to talk to, and makes you feel comfortable in the process of looking at my new truck! I highly recommend him to anyone as he is very personable, easy to talk to, and makes you feel comfortable in the process of looking at a new vehicle. More

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Martin was really helpful through the whole process, helped us picking the right car, trim and at the right price. Also kept us updated while the car is in transit! Great service! helped us picking the right car, trim and at the right price. Also kept us updated while the car is in transit! Great service! More

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