"False promisses.. given the run around "
Was told the tire pressure light was an easy fix.. never taken care of... given very vague excuses for it.... I asked for the spare key for the spare tire.. never was taken care of still.... wrong car fax .. ( 2015 GMC Tarrain) instead but wasn't given that till the following day... truck wont past emissions....no paperwork about the loan to get it legal.... several attempts to get answers for the above mentioned issues ..still..... I've called 3 times to talk to pre owned manager with only ever reaching his voicemail.. no call back ... never again will I ever come back.. theo fasano
"My experience "
- Ray play
I was informed that I would receive an email of my experience at this dealership. No one asked me to rate my experience either way. Tom Fascetti was very helpful.
""Just Looking" to "Buying""
I stopped in one afternoon just to "look" at a used Charger I had seen online.........Marvin was easy to work with, direct and to the point so within an hour we had a deal. It was that easy. Part of the deal was some follow up service and items for the vehicle, Marvin honored those deals to the letter and was involved as my "point man" all along the process. Along the way I interacted with other RG employees ranging from "Can I help you" from RG employees along the way to working with Jennifer in completing paper work and financing. All along the way, courteous, friendly and efficient.