Mary Boulahanis

I purchased 2 Ioniq 5’s from this dealership in 2022 and those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a saf those transactions were very smooth overall. So far we have had carpeting come off the back of the rear seats, USB ports blown, and now I have a safety system alert that’s disabling many of the smart features in the car. Would any of this be a deal breaker? Not necessarily it wouldn’t no… So why the 3 star rating? Well, you see the service department is the real issue! They don’t want to do anything but basic maintenance on weekends, so I still don’t have my USB ports fixed, and the safety recalls and safety alerts are treated like routine maintenance. I had a recall scheduled and they cancelled it due to a Hurricane, but did they proactively attempt to reschedule people? Nope! So now I have a real issue and this dealer is 2 miles away, but they will only do diagnostics on weekdays and can’t get me in for more than 3 weeks. So I called Hyundai corporate and all they would do was find em another dealer 20 miles away that would do the diagnostics on a Saturday and even that is 2 weeks away! This is literally the worst service I’ve ever had from an auto manufacturer and I will likely just trade the car for a better brand when this issue is fixed! More

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Terrible service department terrible experience working with Michael Fiertag of Hyundai New port Richey location. This man cares more about working his comp than any customer. He will not go to bat for you with Michael Fiertag of Hyundai New port Richey location. This man cares more about working his comp than any customer. He will not go to bat for you. Find a better salesman More

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Bill Parente has been my salesperson for the 4 vehicles I have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous, friendly, an all around nice guy to work with. In fact your entire staff are the same way. Your showroom, ladies room, coffee area are always kept clean. There is no mess at Hyundai NPR. I would highly recommend you for sales & service. I give you a 200% satisfaction rating. More

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Sweet Mary Everyone at Hyundai of NPR are friendly and cordial to us when we come in. It's a pleasure to deal with this dealership. Mary B is the best. Everyone at Hyundai of NPR are friendly and cordial to us when we come in. It's a pleasure to deal with this dealership. Mary B is the best. More

by OHNONANA Verified Customer Verified Customer

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Excellent service Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. More

by Steve B Verified Customer Verified Customer

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Service This dealership is all about customer service. Friendly staff. Great waiting area if you chose that Shuttle available if your wait is long. Awesome This dealership is all about customer service. Friendly staff. Great waiting area if you chose that Shuttle available if your wait is long. Awesome location too. More

by Kevin60 Verified Customer Verified Customer

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Maintenance in service Mary helped me as always Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and Thank you Mary for your kindness and always willing to assist me. If you look at my maintenance history and my address you will see I do come here and have Mary assist me ... thank you so much More

by sugar0022girl Verified Customer Verified Customer

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Andrew was my Knight in Shining Armour After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the After years of struggling with multiple problems with my Elantra, Andrew stuck with it and eventually solved all of the problems and stepped up to the plate numerous times to ensure I was a satisfied customer. He is the best! More

by RBLUM1234 Verified Customer Verified Customer

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HAD TO WAIT ENTIRELY TOOI LONG!!! Had an appointment did not leave service center until over two hours & half later just to have an oil change!! UNACCEPTABLE!!! I have a heart condit Had an appointment did not leave service center until over two hours & half later just to have an oil change!! UNACCEPTABLE!!! I have a heart condition and was exhausted after I finally left. Don't make so many appointments if customers cannot leave after a REASONABLE TIME!!!! More

by foxiegram8 Verified Customer Verified Customer

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Takes to long for an oil change. I really went in to look at a new Kona and ended up Getting my oil changed after I talked to the the Best ever salesman Cory C! Although I can’t buy I really went in to look at a new Kona and ended up Getting my oil changed after I talked to the the Best ever salesman Cory C! Although I can’t buy what I want right now, I sure do hope he’s there when it’s time for me to buy it. He’s great. More

by DIZZYJAC1 Verified Customer Verified Customer

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