"I was looking around to swap out my 5 speed sedan for an..."
I was looking around to swap out my 5 speed sedan for an automatic S.U.V. Allowing my wife to drive my vechical as well she hated driving my old car couldn't handle the clutch, it was tool painful on her. I saw a off brand vehical that really caught my eye unfortunately for me it was out of my price range. So after getting the ax on the subaru, the guys came to me with sevral offers on some toyotas, end result im now in a 2012 toyota camry. Im quite shocked on the cars astetics and over all functins this not your grandms camry. This cars is awesome ! Jason Quenneville, worked really hard to make this happen, cruntching the numbers for me. Mary Rodriguez was so fast getting the paper work together. Conor McQuade, was my sales associate who made me extremly comfortable always polite and attentive really knew his stuff, knew evything about all the model options was very helpful in setting up my blue tooth throught the car. That day really turned my opinions around about dealerships, these guys never came at me like fresh bait, Im pround of there integerity and would encourage others to stop in with out being fearful. Thankyou, Conor, Adam, Mary and Jason
James G. Abbott
"Larry sold me my first Toyota 6 years ago and is now the..."
Larry sold me my first Toyota 6 years ago and is now the sales manager. He was just as friendly and great to work with for this most recent purchase as I'd remembered him being.
Larry's sales associate Conor McQuade was awesome. Conor has an endless supply of patience, a great sense of humor, and an impressive depth of knowledge about the products he sells. He's also willing to admit if he doesn't know something and go and get an answer. He never pushed the sale, and was very pleasant to work with. I would recommend him unreservedly (and have already) to anyone looking to buy from Heritage.
Mary worked with us on the financial aspects of the sale and was a delight. She, too, was knowledgeable, helpful, fun and professional.
My thanks to the whole team for making the purchase of a new car so low-stress. Well done!
"I came in to get my 2010 carolla worked on. Took a tour..."
I came in to get my 2010 carolla worked on. Took a tour of the cars in the upper lot and while up there mike approached me. At the end of the day because of his work ethic exsperience and people skills i went from servising one vehicle to leavng with a 2012 toyota Tundra. Much appreciate mike and mary
"I purchased the vehicle we drove and my husband was never..."
I purchased the vehicle we drove and my husband was never satisfied with it. He drove our daughter's Toyota RAV 4 and loved it so decided to check one out. She recommended Heritage Toyota to us. Upon entering the dealership, we were immediately met by Mason who introduced himself, offered his assistance and questioned us about our needs and wants. During the time we were with him, he was friendly and personable getting to our needs without being pushy. We then met with Mary who also was friendly while getting business done. We were running on close time restraints because of an orthodontist appointment for our grandchild and both Mason and Mary worked together to ensure that we were in our new vehicle and on our way in plenty of time. Not only were were impresssed by Mason and Mary, but by the entire dealership. Everyone we met spoke to us in a friendly manner and we felt like they wanted and appreciated us. We would recommend these employees and this dealership without reservation. Not only did we drive away with a vehicles that pleased my husband, but with a good feeling because of the way this dealership functions.
"I went to another dealership first and after a week of..."
I went to another dealership first and after a week of going back and forth I never did get what I wanted. After momments I was able to get what I wanted and needed from Heritage!!!
Dan and Mary worked very hard to get what I wanted and in the end I couldn't have been happier. They are a pleasant and warm team of professionals. I will defintely buy my next vehicle and all future vehicles from them.
"I originally visited Heritage as a result of their..."
I originally visited Heritage as a result of their reputation for the "Vermont Strong" spirit in the State of Vermont. In recent months, I have heard and witnessed countless incidents in which this dealership assisted its communities, outside of the world of car sales. I was greeted with a smile and a woman who immediately took a look at my used car and sat me down to discuss my price range. As a young woman who regrettably was underwater with her first vehicle, Aleta quickly put me at ease and reassured me that she would be able to help me out of my vehicle crisis.
I was quickly brought outside to view vehicles and was refreshingly surprised to find nothing but a "can-do" attitude from Aleta and her colleagues about meeting me needs. Not only did I find a vehicle that I liked a great deal, but I was allowed 2 full days to test drive the vehicle and think about my decision. As a young person building their credit, I was concerned about making the wrong choice, and after day was told, "keep it another day - I don't want you to make the wrong choice, whatever it may be for you...". Once I began working with the Finance Office to purchase the vehicle, I was once again met with a great persistance to get me where I needed to be financially.
A professional, courteous, sincere, and overall outstanding staff awaits you at Heritage Toyota- I look forward to returning to my service visits!
Other Employees Tagged:
"First, our apologies to Mike James who we met in the lot..."
First, our apologies to Mike James who we met in the lot after closing hours the night before. We ended up going through Costco and were assigned to Eleni.
Eleni and Mary were a pleasure to work with. The dealership was crazy busy Eleni was able to address multiple customers. We left very happy customers.
"I had a terrific experience at Heritage, specifically..."
I had a terrific experience at Heritage, specifically working with Mike, Mary and Jason. I had a few issues that I needed help with; working with negative debt on a trade in, getting things figured out quickly and in a price that works for a family about to have twins. I couldn't have asked for more responsiveness and friendliness.
"I highly recommend the "H-Team". The first..."
- John C. Gifford
I highly recommend the "H-Team". The first person we met was Conor McQuade. Conor showed us the Tacoma truck that we were interest in and than he walked us through the sale. He was very friendly and professional. We did not know what we wanted to do with our trade and Conor was very flexible in terms of how to get the deal done while meeting our needs and theirs as well. He was like the MC of the whole process. Our interaction with Ryan was short and very pleasant. He evaluated our trade and gave us a very fair trade-in value. Next we met Mary who walked us through the financial side of the deal. She was great. She knew what she was doing and did it well.
Two things stood out on the day we drove the truck home. One, every person we met in Heritage was friendly. Not that kind of stuffy friendly that makes you feel like they are being nice in order to make a deal but rather they all made us feel welcome, like they really appreciated us being there. Second there was no pressure. We've all experienced those dealers who pressure you to make that deal, that day or it would be gone tomorrow. In our experience, Heritage is not like that. On the way home we talked about how much we appreciated just how positive this experience was in terms of a car purchase.
The real test of a car dealership is when something goes wrong. In our case there was a minor problem. This happened the next day and it was Conor's day off. I left a message on his phone and than called Jason. They had the problem fixed within a couple minutes of learning about it and me getting the truck back to the dealership. Sometimes things do go wrong. Professional respond well in such cases. The "H-Team" responded very responsibly and professionally.
So would I go there again? For Sure! Would I recommend them to friends? Absolutely, I already have.
And I recommend Conor as the salesperson without reservation.
"We have bought several new cars and this was by far our..."
We have bought several new cars and this was by far our most enjoyable experience. The staff was so friendly and knowledgeable, I was impressed with the amount of time Steve spent with us going over details about our new car. Could not be happier!!!!
Other Employees Tagged:
Steven Bourgion, Larry and Mary