Great service center and service people. The inside of the store is pristine. They have free coffee and food for you as you wait. The "hostess" comes and speaks with everyone in service and asks if there is anything you need. Excellent service! Quick service. I noticed then offering shuttle service to those whose service would take a while. They offered to take you anywhere you wanted to go! Now who does that?
I went in for service and then ended up buying a new 2018 CRV. The sales person, Rodney Arviso was excellent. The management person, Heath Elliott, was the best I have ever encountered. I will definitely use this store for service on my new vehicle as well.
The service depeartment was great Honda was extremely slow getting the parts to them that they needed approx one month I called the 800 number and they acted like a ford dealer.
"Great experience "
Great team environment. I will refer all the people l know about my experience. Very clean dealership. I was greeted right away. Again, an overall great experience.
"Great facilities, comfortable waiting room with refreshments"
Service at Honda of Murfreesboro is more than getting vehicle maintenance done. It's a relaxing break, with attention to the customers themselves, with comfortable seating, complimentary refreshments, and a special room for children with their own entertainment, all in all taking the concept of customer service to a higher level than anywhere else I have been.. .
"Great Honda Dealer!"
This is a great Honda dealer! Our family has purchased 2 cars from them. The service department does a good job and the staff is very friendly. I highly recommend them.
"Got a new Honda"
My wife wanted to trade her INFINITI in on a pilot we just couldn’t decide the color. A blue one was in the showroom they pulled it out we drove it and liked it. Did the paperwork and we were gone. This is the second car we bought from this place in 2 years. All in all was a good experience I thought we got a reasonable deal.
"Mandatory oil change"
Pleasant experience for doing something I am not fond of. Good atmosphere, friendly staff, good coffee, WiFi, very nice waiting area. Was kept well informed.
"Treated like a princess"
My wife took the Accord in for scheduled maintenance this morning. They drove her home so she would not have to wait there. They did the work requested and did not try to sell us more than we needed. She said she likes to go there because they treat her like a princess.
"Great and quick service!"
- Moose Fan
Great service employees - appointment makes service quick and easy - estimated time there was right on. New facility is beautiful. Everyone in the Service Area was courteous and made sure everyone was comfortable while waiting.
"My overall experience was wonderful."
I was very impressed with the level of respect & professionalism that I received during my purchase process. The willingness of the dealership to work with me was truly refreshing.