Mary Sloan | Page 5

This is not the place you want to spend your money from the manager over the entire dealership all the way down they are all disrespectful. Once the paperwork is singed they don’t bother to help you with a the manager over the entire dealership all the way down they are all disrespectful. Once the paperwork is singed they don’t bother to help you with anything else. DON’T WASTE YOUR MONEY ARE YOUR TIME More

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I have, because the dealership continues to damage my vehicle while it is in for service, severed my relationship with the dealership. I have liked my service manager, Daniel, immensely, and my salesman, vehicle while it is in for service, severed my relationship with the dealership. I have liked my service manager, Daniel, immensely, and my salesman, Matt. However, I'm tired of things continuously being damaged on my truck, informing people of this, and not hearing back and having to fight with them to repair it. Last time, someone thought it would be a good idea to put a piece of tape over the decal they unseated on the right rear quarter panel and leave the tape in the sun, damaging the clear coat. I've had glass scratched, grease on one of my seats, bubbles left in door sill guards, improperly painted repairs, and so on and so forth. I am a patient person, believing in giving people and places a fair chance, but after I discovered my tail pipe had not been put back on at the right angle after getting the cat replaced this last time, it was the straw that broke the camel's back. The inability to fix something and not cause damage elsewhere has, for me, at least, been a feature, not a bug, of dealing with Mac Haik, and I don't want to feel I need to take a full video of my truck every time I bring it in. I'm never going back there. It's a shame, because I really like Matt and Daniel. More

by msprice Verified Customer Verified Customer

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Verry good service. v And veryfriendly I will tell my friends to buy there car There v And veryfriendly I will tell my friends to buy there car There More

by DAVIDDLC793 Verified Customer Verified Customer

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Excellent and fast service. It has an express service for small jobs.and also provides a ride to home or work if needed. (15 mile radius) It has an express service for small jobs.and also provides a ride to home or work if needed. (15 mile radius) More

by GARRETTP1 Verified Customer Verified Customer

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The service and attention to my concerns was outstanding. Mary Sloan and John Martin took time off of their busy schedules to actually listen to my concerns and addressed them promptly. I could not be happ Mary Sloan and John Martin took time off of their busy schedules to actually listen to my concerns and addressed them promptly. I could not be happier with their help. More

by JUANMEJIAB Verified Customer Verified Customer

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The service I received from the Mac Heik team was exceptional. The personnel were positive, knowledgeable, and very helpful. exceptional. The personnel were positive, knowledgeable, and very helpful. More

by LONNIELEAL Verified Customer Verified Customer

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Marcial Delcid was amazing in making sure that I was pleased and taken care of! Very hardworking and will make sure that you are pleased with your decision. Edited to add that my check engine light pleased and taken care of! Very hardworking and will make sure that you are pleased with your decision. Edited to add that my check engine light came on 13 days after purchase. Ms. Mary is the only one to try to remedy the situation, and I hope it resolved soon. More

by CHERISHDAVIS12 Verified Customer Verified Customer

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Duran was very helpful with fixing my truck after I was hit. Daniel in service was helpful as well and Mary is amazing as always!!! hit. Daniel in service was helpful as well and Mary is amazing as always!!! More

by BHYATT1981 Verified Customer Verified Customer

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Excellent Service all around and would definitely recommend coming to this great Toyota Dealership for my friends and families to use!! recommend coming to this great Toyota Dealership for my friends and families to use!! More

by DOCVELASQUEZGR Verified Customer Verified Customer

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I wish the dealer sent surveys instead of dealer rater. I went to Express Maintenance at Mac Haik. I usually work with James Horton, who’s excellent. He was at lunch so I worked with John, who stands at I went to Express Maintenance at Mac Haik. I usually work with James Horton, who’s excellent. He was at lunch so I worked with John, who stands at the position next to James. John did a great job! He’s professional, knowledgeable, has good people skills, and makes me feel confident about the service I’m getting there. I would highly recommend your Express Maintenance facility and staff to anyone. Also—a shout out to Mary Sloan! Your good folks are the reason I go to Mac Haik. Thank you More

by CP Verified Customer Verified Customer

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