Mason Null | Page 2

Very satisfied with overall purchase. Team was helpful even in the delivery delay while waiting for the vehicle. Will be back in the future. Team was helpful even in the delivery delay while waiting for the vehicle. Will be back in the future. More

by spgilleece Verified Customer Verified Customer

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Mason and Joseph made everything so smooth and seamless. Your process is very efficient. The lounge with water is also a bonus on those hot days walking the parking lot. Your process is very efficient. The lounge with water is also a bonus on those hot days walking the parking lot. More

by hoyingrd Verified Customer Verified Customer

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My salesman did an excellent job and helped make this process quick and painless. Best car buying experience in a long time. process quick and painless. Best car buying experience in a long time. More

by gkidd1985 Verified Customer Verified Customer

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I bought a car on a Monday and they delivered it to me on a Wednesday 2.5 hours away which I will commend them for. I noticed that the car had an HID headlight out which is kind of hard to miss if your doing a Wednesday 2.5 hours away which I will commend them for. I noticed that the car had an HID headlight out which is kind of hard to miss if your doing inspections in the first place. I called and sent a pic of it to the salesman that sold me the car first thing the next morning and I heard nothing so I called him about 5 hours after the fact. He told me he would get with the manager and get back with me ASAP. 3 hours goes by no reply, so I just call the sales manager myself. He offers to ship the new HID bulb to me which are almost $400 at the dealership. It's shipped overnight which was a kind gesture, but in am envelope. It's broken in transit, but indidnt find out until I installed it and seen the light didn't work. I called the next morning which is now a Saturday first thing and the other sales manager puts my info on his desk to call me as soon as he gets in. I give him the benefit of the doubt and wait a while. I wait 5 hours into his shift and call. When I called in a lady named Alicia Varble answered the phone, the only reason why I am even mentioning her name and none of the sales personnel is because she is the reason this dealership gets a 5 star review. I told her I didn't want to be that person but I was aggravated and told her why and told her how I needed it fixed, we joked around on the phone for a few minutes and she said I'll call you right back. 3 mins later my phone rang with the answer I needed and the fix for my vehicle. I will personally thank Alicia for going above and beyond doing her job and helping a customer. If she were a sales person I'd say buy a car from her!! More

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Mason was absolutely incredible to work with. He was thorough with explaining everything. He made the buying experience enjoyable. He was thorough with explaining everything. He made the buying experience enjoyable. More

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Great customer service and responsiveness. Great communication and follow up. Willing to work with me to find the best deal and made 100% sure I was satisfied. Will by my next vehicle from Mir Great communication and follow up. Willing to work with me to find the best deal and made 100% sure I was satisfied. Will by my next vehicle from Miracle. Second on so far! More

by EHBMGFF Verified Customer Verified Customer

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The best dealership ever. I have bought all three cars from here! Mason Null has always made sure I was put in a car! Highly recommend. I have bought all three cars from here! Mason Null has always made sure I was put in a car! Highly recommend. More

by jaydn.spurlock Verified Customer Verified Customer

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The entire experience was very easy and quick. The staff was amazing and I couldn’t be happier. The staff was amazing and I couldn’t be happier. More

by ted761 Verified Customer Verified Customer

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I bought a car in October, a Hyundai Sonota with only 55k miles on it... it's now May. They made ALLLL these promises. I bought the extended extensive warranty. Plus brought it in for service to have their p miles on it... it's now May. They made ALLLL these promises. I bought the extended extensive warranty. Plus brought it in for service to have their power train warranty. We were promised when we bought the car that if anything went wrong, they would make sure we were taken care of... WRONG. They promised after 6 months of On Time payments, we could refinance. WRONG AGAIN. However, at the end of it all, the service manager and the poor sales guy that just met me today were super nice even though I was super frustrated. They took care of my services I had done today and had a plan of action to get my car running right. Thank you to them. It turned my review around. More

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Mason was easy to work with and made my car buying experience fast and seem less, I would return to purchase another vehicle from him experience fast and seem less, I would return to purchase another vehicle from him More

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