"Mason Is As Real As It Gets"
Dealerships are all about finding the salesman with the right personality. That's a big part of perception. And Mason is about as real and down to earth as they come. Can't say enough good things about him. No pressure and was easy to work with. A car we saw online got us to the dealership, but Mason is what sold us on our new Highlander. Also got great trade-in value. Our experience here was a great one. Good enough that we drove here from Knoxville.
"The purchase of my 2018 Rav4"
I have rated Toyota of Cleveland 5 stars because salesman Mason Pittman, sales manager Mike Covington, finance manager Alfred Polk aanndd everyone involved the were FANTASTIC at helping me obtain exactly what I was looking for!!
""high-powered" vehicles - highly skilled staff "
The Toyota of Cleveland team are professional, patient, knowledgeable, effortful and kind. Throughout the process from "just looking"- "just thinking"- "comparing"-"researching"-"deliberating" to "deal."
The team was supportive and worked seamlessly on behalf of the customer.
"Easy, Fast, Enjoyable "
great service, everyone was very helpful, in and out from test drive to the finance Dept in no time at all! faclities even had a room for the kids!!
"The only Toyota dealership i will shop"
Toyota of Cleveland is the only dealership i will use. They have intelligent and friendly staff, economical and efficient service. I have been to dealerships that are closer to my home but will not use them anymore.
"Mason Pittman is the best of the best!"
I had the best experience with finding a great car with the help of salesman Mason Pittman. He met all of the needs I requested and was so patient and helpful! Best car salesman I’ve ever dealt with. If you need any type of vehicle y’all go see Mason at Toyota of Cleveland! He goes above and beyond for all his customers. He never once tried to talk me into something more expensive or out of something I wanted. I will never go anywhere else to get a car! Toyota sure knows how to get the best workers!
"Best car buying experience of my life. "
I really cannot day enough good things about the staff at Toyota Of Cleveland. I don’t live in the area but made a two hour commute to purchase my new car. Justin, the General Sales Manager was wonderful, helpful, diligent, and mindful of my time and was able to pull my entire deal together. Mason, the sales associate was great. He greeted me right away by name, and finished up the process, plus he really knew his toyota’s, he answered every question I had without hesitation. The dreaded part I hate is heading into finance, when I feel like high pressure tactics are used, nope not here. Alfred went through everything reviewed my options and did not pressure me into anything I did not want.
Thanks to the entire team I worked with, you guys rock and when I’m ready again I’ll make the commute once again to Toyota of Cleveland.
"Great salesman "
Mason was very professional and caring. Low pressure and very knowledgeable about the car. He was also patient with my situation and it led to the sale. Thank you Mason and have a blessed day every day!!!
"Excellent personnel at Toyota of Cleveland!"
Every person who I interacted with was genuine, caring, and helpful from the moment we arrived to get our 20,000 mile service, until we left with a second vehicle that day. Mason Pittman is a solid dude. Highly recommend asking for him when you walk in. He is just a wonderful sales rep and an all around great guy. Thanks Mason.
"Great experience at Toyota of Cleveland!!"
We just bought a Rav 4 at Toyota of Cleveland and had an amazing experience! Everyone was so helpful and caring through the entire process. The Sales Consultant, Mason Pittman was genuine and worked so hard to make sure the vehicle was right for our family.