"Purchased a Toyota 4 Runner, Best buying experience "
Toyota of Cleveland had the best price for our 2018 Limited 4 Runner in the state. We went knowing what we wanted. As soon as we pulled in the parking lot we were greeted with friendly staff. Asked what we were interested in today. I met the lady (Bridget) that i spoke with on the phone. Bridget was Excellent over the phone setting up the appointment, just a few hours before we arrived. She was able to confirm the vehicle i was interested in were onsite in less than 2 minutes. Most dealerships you get put on hold for 5-10 mins. Not the case with Toyota of Cleveland. We were paired up with Cindy. She was so awesome to work with. She was able to answer all of our questions, and she was very patient with my 4 and 2 year old children. She worked with us on pricing and was very honest about everything through the whole experience. When Cindy was working on our paperwork Mason Pittman helped to entertain my children with balloons and snacks. He was very friendly and we appreciated his kindness. We highly recommend you take the drive. We do not regret our 1.75 hours away from home, and you wont either.
"Amazing car buying experience "
Today I went to Toyota of Cleveland to look for a used car because the previous day my 2007 RAV4 had been totaled. Within a minute of pulling up Mason asked if there was something he could do to help and I explained what had happened and explained I was needing something inexpensive and he showed us to the used lot. After looking I wasn’t sure what to get and I saw a 08 Avalon touring and I asked about it and he was very knowledgeable about the vehicle and we went on a test drive and I fell in love with the Avalon. I had always been used to a truck or suv but after driving the Avalon touring I knew it would be a great car for me. Mason was very kind and offered us sodas and water and snacks and zaxbys and overall it was the best car buying experience I could ask for.
Great experience, everyone was extremely helpful in helping me find and finance my car. Very friendly and allowed me to find the perfect car for me.
Mason did a awesome job helping us and answering our questions. He didn't pressure us in the sales. I highly recommend Toyota of Cleveland to anyone.
- Tim Carter 0422
Mason is the best sales person I have ever delt with . He was very nice polite and knowledgeable not pushy .he worked very hard for me and my wife..she even said it was the best experience she severe had buying a car.
"Willing & Ready to Serve "
Exceptional Customer Service! Once Mason Pittman knew what I wanted, he set out to find it for me ! Call him TODAY For expert courteous service!!
- MS KING
MASON WAS GREAT! VERY HELPFUL AND KNOWLEDGEABLE. ANYONE LOOKING FOR A VEHICLE NEW OR USED YOU WOULD BE CRAZY NOT TO GO SEE MASON AT TOYOTA OF CLEVELAND! THANKS MASON SO MUCH! WE WILL DEFINITELY BE BACK FOR FUTURE PURCHASES!
Mason and the rest of the employees were very very friendly, helpful and patient. The process was smooth and the best service I’ve gotten at a car dealership.
"Wonderful works from Mason Pittman "
We could not have been more pleased with the SUV or a dealer that cared about our budget! Mason Pittman did a wonderful job with showing us all the vehicles we were Intrested in and helped us to make the best choice. He is a great car sales man and we were fortuntue enough to bring home a great deal. Toyota of Cleveland was a great experience.
Had great experience. Finalized deal on phone from Louisville. Store Manager told me all about vehicle, including the areas that might be of concern. When I arrived, car was exactly as described and was able to complete everything and be on my way home within an hour.