Matt Bishop

We purchased a used car from the dealership and had it shipped to us in Missouri. The car immediately failed safety and emissions (see complete story under Travis Goodwin reviews) We wanted to return the shipped to us in Missouri. The car immediately failed safety and emissions (see complete story under Travis Goodwin reviews) We wanted to return the vehicle because it had been grossly misrepresented to us. We called the dealership on numerous occassions to speak with the manager and staff stating we wanted to return the car. We could not register it without substantial repairs in our state. After leaving messages for Matt Bishop for 3 days we called again and Nick answered. He said he was also a manager. I said we needed to return this car ASAP and please have Matt Bishop call us. I hung up the phone and NICK called me right back. He said DO NOT CALL OUR DEALERSHIP AGAIN! NO ONE WILL BE RETURNING YOUR CALLS! THIS IS NOT WALMART WE DO NOT TAKE RETURNS and then laughed. It wasnt until Greenway realized the payment had not yet cleared the bank did we recieve a call back! Seems like you would have known that Nick before you spoke to us the way you did being a manager and all. LOL after days and multiple phone calls, Matt Bishop called and we were given an apology and a 2K discount off the original sales price. Why NICK is still employed and able to deal with the public is beyond belief. What a joke. It is our sincere belief, had they received full payment no one would have called us back or listened to our concerns at all. DO NOT PURCHASE AT ALL FROM THIS ESTABLISHMENT. You will be lied to, treated poorly and ignored with Nick leading the pack on the most offensive of all. More

Helpful 0

Report | Print

We literally had one of the easiest purchases to complete. Found the car (Saleen Mustang) online and paid cash. Simple right? NOPE not with Greenway. All paperwork was overnighted to wrong addres complete. Found the car (Saleen Mustang) online and paid cash. Simple right? NOPE not with Greenway. All paperwork was overnighted to wrong address then the salesperson lied about it. We told Travis you have to be our eyes and ears on this because we are not local to test drive it. He told us he had personally driven this vehicle and mechanically the car was great. He said there were small imperfections on the vehicle due to age but again runs perfect. (mileage was only in the 40's) We arranged and paid for the shipping. On arrival to Missouri, car immediately fails safety and emission inspections! Arrived with no paperwork, gas cap or trunk keys. Exhaust was not even hooked up! Estimate to repair $1,299.99. Tires were all dry rotted, gas gauge works intermittently, louvers flew right off vehicle while driving. (They had been 2 way taped on!) Rims and tires had been spray painted black, Entire windshield had full illegal tint, Trunk does not open at all, had to have ball joint replaced. Stopped returning our calls when we asked for money back. This was a 17K car, not some 5K wholesale vehicle. This car was the worst vehicle we have ever purchased. Travis lies to his customers then stops returning calls. We ended up settling on 2K off the original price with sales manager but this car should have never been sold to the public period! DO NOT TRUST! The only reason we got the 2K off after purchase or got a call back was when they realized our payment to them had not cleared the bank yet or they never would have spoken to us again at all. More

Helpful 0

Report | Print

Tyrone is very attentive not pushy I was very comfortable with his salesmanship. Tyrone is awesome come see him and leave with a sense of pride owning a newer vehicle. with his salesmanship. Tyrone is awesome come see him and leave with a sense of pride owning a newer vehicle. More

Helpful 0

Report | Print

Matt the Mgr is great guy. Just give the Mgr a chance he made the diffreance. Just give the Mgr a chance he made the diffreance. More

Helpful 2

Report | Print

Purchased a 2022 Challenger R/T Scat Pack last July. Car has been excellent and the service with Mat Bishop and Jace Hopman was excellent as well. We would definitely purchase from this location and wit Car has been excellent and the service with Mat Bishop and Jace Hopman was excellent as well. We would definitely purchase from this location and with Mat and Jace again. More

Helpful 0

Report | Print

Awesome experience with this dealership! My salesperson (Jean) facilitated a welcome environment. From start to finish, after ordering my vehicle, the communition and feedback was exception My salesperson (Jean) facilitated a welcome environment. From start to finish, after ordering my vehicle, the communition and feedback was exceptional! They kept me in the loop throughout the entire process. This is a first-class dealership! More

Helpful 1

Report | Print

Very good attention! ! Jairo was very helpful and kind. I’m so happy and grateful ! Jairo was very helpful and kind. I’m so happy and grateful More

Helpful 0

Report | Print

We are very happy with Harim’s customer service. He is very friendly professional and knowledgeable and he went out of his way to help us in our car purchase. We will definitely be recommending him He is very friendly professional and knowledgeable and he went out of his way to help us in our car purchase. We will definitely be recommending him to our friends and loved ones. Thank you for everything Harim you are a blessing ! More

Helpful 0

Report | Print

Great service. Friendly. No BS. I would recommend all of my friends and family to purchase or lease their next vehicle here! Friendly. No BS. I would recommend all of my friends and family to purchase or lease their next vehicle here! More

Helpful 0

Report | Print

Excellent! !! Tyrone made the experience easy and was so helpful with everything!!! I could not be happier. Tyrone is very knowledgeable and friendly . He is an !! Tyrone made the experience easy and was so helpful with everything!!! I could not be happier. Tyrone is very knowledgeable and friendly . He is an asset to Greenway! More

Helpful 0

Report | Print