Matt Auger

The was the single best car buying experience I have ever had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get th had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get the car I wanted, and had it ready to go in just a couple of days. AMAZING.!! The best part of it was the teamwork. Amer Hajou was the kindest and very informative salesperson. Amer and Matt Auger one of the sales manager started the ball rolling. And then Bob Baillargeonthe General Sales manager added the cherry on top by acquiring the car for me from another dealership and a sweet trade in offer. It was like clockwork. And the best part is they are still assisting me with any questions I may have on operating the new car. And when you walk in, they make you feel like a member of their family. So grateful for this car experience. And more grateful for the fairness and kindness shown to me. The car is amazing and it makes me feel like a millionaire driving it without that cost of course!! More

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I had an anemone time at imperial Toyota. Matt and Majed were very professional and took their time to ensure I was in the right car. Highly recommend. Matt and Majed were very professional and took their time to ensure I was in the right car. Highly recommend. More

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Matt and Fawad were very helpful with all my needs. They are very nice. Great team! They are very nice. Great team! More

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I've had several dealership experiences and, having had a two decades long support career myself, I can say confidently that Imperial Toyota has it figured out. I walked in and was welcomed within a minute a two decades long support career myself, I can say confidently that Imperial Toyota has it figured out. I walked in and was welcomed within a minute and was sat down with a snack, bottle of water and friendly salesperson (Hany) right away. Hany took the time to get to know me, understand my wants and needs, and tell me about himself as well. My time at the dealership topped over four hours, but it went by in the blink of an eye. The options were clearly explained to me by Hany and later by the (equally friendly and personable) finance manager. I never felt pressured or like I was anything but valued. In fact, I felt valued and that each person in service, sales, management and finance truly wanted to make my experience positive. Even when I returned for my sticker and registration, the staff remembered me, warmly welcomed me back, took the time to hear about my experience with my vehicle this far and offer suggestions and troubleshoot any issues I had. As a service professional and as a customer, Imperial Toyota and Hany have my highest recommendation. Five stars. More

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They were very attentive, accommodating, and efficient. Awesome car buying experience. Definitely my go to place in purchasing a new car. Awesome car buying experience. Definitely my go to place in purchasing a new car. More

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I recently purchased a car off the lease with Imperial Toyota and the they were so much easier than the original dealership who had been pressuring me to turn the car back into them for weeks! Matt Aug Toyota and the they were so much easier than the original dealership who had been pressuring me to turn the car back into them for weeks! Matt Auger at Imperial was courteous, professional and took care of all the details. This is our 2nd vehicle through Imperial and I’ll never go elsewhere. More

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Every time I go to the dealership, I am well taken care. Everyone is friendly and helpful. I recently purchased my third Toyota Highlander and cannot be happier! I cannot recommend this dealership enough! Everyone is friendly and helpful. I recently purchased my third Toyota Highlander and cannot be happier! I cannot recommend this dealership enough! More

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Great sales manager, AWFUL sales man. Worked with Matt who told us to go else where for a deal and refused to work with us on getting a deal. Told us twice to go else where. We drove over Worked with Matt who told us to go else where for a deal and refused to work with us on getting a deal. Told us twice to go else where. We drove over an hour and I as a woman felt very belittled and so did my husband. Our sales man discouraged us so much I left in tears and felt embarrassed. I would’ve give my sale to the sales manager in a heart beat if I had worked with him from the beginning. Thank you! Best of luck in your future endeavors More

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Matt Auger from sales dept helped us purchase a new Highlander.He was courteous,knowledgeable and guided us through the process. Highlander.He was courteous,knowledgeable and guided us through the process. More

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I found dealing with Imperial Toyota to be a pleasant experience. I bought the vehicle I had been leasing for the past three years. Everyone was courteous. Janice experience. I bought the vehicle I had been leasing for the past three years. Everyone was courteous. Janice More

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