Just purchased our 5th Mini from Matt. Outstanding experience as always. I trust everyone at this dealership; integrity and decency matter to them. Will not buy or get service anywhere else.
Other Employees Tagged:
, Courtney in service and Marc in service
"sales person was very helpful Matt"
The sales person did a great job and kept me informed of what was going on with my application. Doug and Matt explained each step in the process of buying a used car including my trade in.
Other Employees Tagged:
, Dan McCoy
"Easy!!! No pressure!! "
Matt was the best kind of car salesman. Laid-back but ready to assist when needed. Knowledgeable. No pressure. He put together an amazing deal over the course of a few days due to our budget restrictions and finally we said yes because it was too good to turn down. He completed the paperwork a day in advance and we literally just stopped in , signed the docs, and drove away in a brand new Mini. I highly recommend him and Ferman.
"Excellent service "
Everyone was a great help I was speaking with a few sales people but ended up working with Matt who was very helpful and knowledgeable.
"Mini is the best!"
I went to mini to get my 2dr mini worked on and drove out with my new luxury 4dr mini!! Everyone at mini was so helpful. Matt was very helpful through the whole process. He stayed in contact through the whole process & even came in on his day off to help finish paperwork. Matt worked with my budget and got my payments lower than my last payments, but with more amenities and vehicle protection. If you want a excellent car buying experience then head to Ferman Mini of Tampa Bay and ask for Matt Cerro!
We have purchased 4 Mini’s from Matt. Superior experience each time. Everyone at this dealership is friendly and personable. Excellent service department also. I highly recommend this dealership.
"recall repair and then some "
excellent service - 5 star love the Mini and BMW staff. also recommend getting a Mini - my favorite car!
shout out to Marc, Courtney, Darlene best Service ever :) also the loader staff through BMW great!!!
have a great weekend see you soon.
"Matt and Joe, Setting the Bar High at Ferman MINI!"
- Susan J Stoddard
Greetings , If you're looking to purchase a new or pre-owned vehicle, look no further than Ferman MINI in Palm Harbor!!! Trust me, I did the research.
Last May we relocated to Palm Harbor from the Philly Metro Area. The transition has been a bumpy road for the most part. So it was a "breath of fresh air" when my daughter and I walked into Ferman last month and met Matt Cerro, our sales consultant and Joe our Financial Adviser.
I've dealt with Ferman, and another awesome rep, Mary, on the BMW side shortly after we arrived in Florida. We traded some vehicles and purchased a pre-owned MINI for my young daughter. In February we stopped in for an Oil Change and Tire Repair and left with (2) Incredible Pre-Owned/Certified MINI's.
Matt made the entire process seamless, and enjoyable, with his no hassle, no pressure, very informative manner. He also has a rare trait nowadays, he LISTENED to our auto wants/needs, then made thoughtful, sound recommendations that best suited those needs.
We love the MINI brand!!! I've spent the last 20 years driving Range Rovers, Landrovers, then BMW's, and I'll tell you, we'll keep our MINI's.
As we know, the actual Buying experience although key to any Dealers success, is all within a very short period in relation to how long you own the vehicle. In any major purchase, it's what happens after the sale that is what will insure future loyalty and repeat purchases.
And that's where Ferman, specifically our sales persons respectively; Matt and Mary receive the "Best In Class" honor from our family. Thank you Ferman!
Sue and Lily
"Great deal and fantastic service"
We went to Ferman MINI with a really specific idea of the type of car that we wanted. Matt worked with us for several hours until we found the perfect car at a great price.
"Best dealership in town"
Extremely friendly and professional service. They served us BBQ burgers while we shopped for our new car. Worked with us to get the financing options to fit our needs. We would recommend this dealer, and we will be back for our next purchase.