"Very smooth and professional!"
Matt was upfront, responsive and totally professional throughout our purchase process. I'd send friends his way without any hesitation, and go back myself. Thanks.
"Outstanding Customer Service with a Side of Fun!"
- Kristi B.
Altough I have purchased several cars at various dealerships over the years, this was one of my best experiences. Matt was very knowledgeable of every vehicle down to minute details and thoroughly addressed any concerns without being push or rushed. I especially appreciated his high standard of customer service in making me feel valued and offering assistance with any future needs or concerns. As well, Fritz made the financial aspect quick and simple drama-free. So, Thank You, Matt! And I hope you’re ready for questions on my new radio system 😊 Kristi B.
"Professional Personable Non-pressured experience"
Rachel and the team are some of the best car professionals I have worked with.
I highly recommend her. Felt like I was working with family.
I had an overall wonderful experience. I took my vehicle in because of a noise in the engine the service department went above and beyond to communicate with me what was going on, when I would have my vehicle returned and everything in between. I would definitely recommend Mazda service and sales and will use them in the future.
"Matt is the bomb dot com"
I honestly do not have enough great things to say about my purchase with Mazda of Elk Grove. Matt made my experience one to remember. He worked with me over a six month period to help me with credit to ensure I was making a safe and affordable decision. If that doesn’t tell you it wasn’t about the sale for him then I don’t know what will. He truly went above and beyond my expectations, and got me in the vehicle for my growing family! Thank you Matt you’re amazing.
"An overall great dealership with fantastic staff"
This has been a place for my family to go to purchase cars two years in a row. One for my daughter in 2017 and one for my wife in 2018. No complain about anything or anyone. I have always had great experience from the floor to service department.
"No hassle experience"
I bought my first new car here (the CX-5) last weekend and had a really great experience working with Matt and Nick. I had done a TON of research and knew exactly what I wanted so when I found a great deal online at Mazda EG I called and spoke to Matt. From the beginning he seemed honest and knowledgeable but most importantly he seemed dedicated to finding me a great deal. We communicated and negotiated everything via phone, text, and email which honestly was great for me. Matt was the primary person I dealt with but since he wasn’t working on the only day I could come in, he arranged everything and then Nick (who was also great to work with) helped us sign the paperwork and get on our way. From start to finish I can see why they are rated #1 in California!
"ABSOLUTELY THE BEST!"
Purchased my new Mazda 3 from Matt Heidrich from Mazda of Elk Grove. Matt went above and beyond an found me exactly what I was looking for. I've never met a more thorough sales representative that took the time to explain all the features and demonstrate how everything worked. Matt was a true professional with a great sense of humor that actually made buying a new car fun. This was "ABSOLUTELY THE BEST" car buying experience I've ever had. Now that I've spent more time driving my Mazda, Matt was on point with everything he informed me about the car. I love my new Mazda!
"Amazing Customer Service!"
- Paul and Celia
We we're so grateful to have a low-stress buying experience. The staff we're very friendly and accommodating. Matt Heidrich took the extra time to explain our vehicle's features and make us feel confident with our purchase price. We love our car! Thank you, Mazda of Elk Grove!
"Happy First time buyer! "
I was looking to buy a new car and was shopping around at multiple dealerships; when I test drove a couple of Mazdas and finally found a car that felt right and had everything that I wanted. My salesman Matt with some help from others did an amazing job to get me a great deal with everything I wanted! Matt was very informative, and answered all the questions I had and then some. He even paired my phone to the car and gave me a tutorial on all of the new features of my car. He did not try to sell me anything that I did not want or pressure me into anything, he just patiently worked with me and answered any question. He made buying a new car easier and fun! I highly recommend Matt to anyone buying a new car! I would definitely buy another car from Mazda Of Elk Grove, I had a great experience with the help from everyone in sales to finance.