"Easier Than We Could Have Hoped For"
It all started when we found a used (2017) Mazda CX-5 advertised online, which turned out to be a hot item that sold by the time we got to the dealership to see it in person. Matt, who we had started conversations with via email wasn't on site, so Ryan took over and showed us a few vehicles. His approach felt much more like he wanted to teach us about the cars, not just "sell" them to us. He was super easy-going and knowledgable and we stayed in contact about some incoming inventory over the next few days. On our next visit we purchased, and it was the least stressful new car purchase we could have imagined. It was apparent that Ryan really cared about both our buying experience and budget, and together we worked out a deal that we are happy with. We would send our friends to him and Mazda Elk Grove in a heartbeat.
"Best experience ever"
Title says it all. This was by far the best new car buying experience I've ever had. Matt was amazing and I highly recommend him and Mazda of Elk Grove.
"Excellent, very Happy! "
Matt is very energetic!! He's very knowledgeable and very detailed. He takes the time to explain and helped me to get what I needed. He has an excellent customer service! He made overall purchasing experience fun and enjoyable. I will recommend Matt to my friends and family. Thank you!
"Matt is AWESOME!"
I had the pleasure of working with MATT, he is knowledgable professional and a joy to work with. I'm most definately will be back for MY next vehicle and will recommend MATT to everyone I know who is looking to purchase a vehicle. Good job Mazda of Elk Grove you have a customer for life anybody who can make my daughter smile like this deserves 👍👍
"Mazda of Elk Grove does it again!"
Thank you to Matt Heidrich for all his help in finding the perfect car to replace our sons car that had been totaled by an errant driver. He thought about our needs but also our 21 yr old sons needs in learning the process of buying a car and developing credit. Couldn't be happier! Thanks Matt.
Other Employees Tagged:
"No pressure very knowledgeable "
Matt and Josilyn were amazing. Very knowledgeable walked us through all the gadgets. No pressure sales. No stress left very happy and satisfied with our purchase. Got a great price and already have friends going there to purchase a new car! I would highly recommend this car dealership. Five stars!!
"Couldn't have had a better first time buying experience."
Matt was a pleasure to work with - he was informative & knowledgeable, without being pushy. We are very happy with the purchase of our dream car.
"Ideal car shopping experience"
Friendly, helpful, and a great deal offered up front. He showed interest in helping me find the car I wanted. Was very helpful in explaining the features of the car, given in the tone of “here is how to use the car’s features” instead of the expected “here is why you need to sign the contract yesterday!” Most of the “selling,” honestly, was done by the car itself — this thing is amazing and I am looking forward to seeing how many miles I can rack up on it!
Matthew was amazing! He was super knowlagable and we walked out extremely happy with our new 2018 CX 5!
Thanks again Matthew! Your the reason we'll be going back for future purchases!
"Painless process with a reassuring team!"
I was very unsure about being able to purchase a new Mazda, but Matt Heidrich reassured me throughout the process, was candid in his explanations, and kept me in the loop throughout the whole deal. No walking away leaving me alone for an hour after I selected a car, which is common of other dealerships. I’d be a fool if I didn’t give extra thanks to Francisco Morales in finance! This guy went to work for me getting me an awesome interest rate and reducing my monthly payment by nearly $100 from what I initially expected. This was unlike any other car purchase experience that I’ve had and they have definitely earned me as a lifetime Elk Grove Mazda customer. Thanks guys!!!