Matt McKinley

Always a good experience for service I have over 300K miles on my S2000--all the folks at MMH Service Department have helped to keep it going for the last ten years! Every one of the ser I have over 300K miles on my S2000--all the folks at MMH Service Department have helped to keep it going for the last ten years! Every one of the service department folks with whom I have worked have been utterly professional, kind, and accommodating, especially Matt McKinley. More

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They dont care I do not recommend this dealership or Hondas at all anymore. I have owned crv’s and loved them..until I need more space and reluctantly bought a van. I do not recommend this dealership or Hondas at all anymore. I have owned crv’s and loved them..until I need more space and reluctantly bought a van. I have three kids and drive clients to doctors appointments for my job. I had thought hondas were known for reliability so I spent my savings on a 2011 odyssey with 117 miles (thats not bad for a honda right!) I surprisedly love the van, but after owning a week I checked the oil before going on our vacation (6 hours) and noticed it was a little low. No big deal we added oil. On the bag from vacation we got a check engine light an shuddering. I took it here to get checked and was told its a $3400 fix! 😱 no way i can afford that. But good news honda has an extended warranty for that! Nope i was just 5 months out of that warranty. I called America Hondas motors and they seemed to want to help, after two months of back and forth they call the dealership to schedule my apt to have it fixed. Yay! But no the customer service rep at this dealership has denied because I havent owned the van that long?! So here I am out $12,000 i spent on this van. Using a quart of oil and week, no way to afford fixing and dreading the day it breaks down again and i cant even drive to work. Must be nice to work in the office and deny people help? Needless to say i will NEVER buy another Honda anything! More

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Great Service! Matt was great--he carefully reviewed what we would need to do in our service, and when we picked up the car, he went through the service report with Matt was great--he carefully reviewed what we would need to do in our service, and when we picked up the car, he went through the service report with us in detail. More

by cathydmoore Verified Customer Verified Customer

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Brake service Wonderful service and quality work. Brakes replaced; oil change and tire rotation. Service was routine. Test drove car for "noise" and was not able t Wonderful service and quality work. Brakes replaced; oil change and tire rotation. Service was routine. Test drove car for "noise" and was not able to locate. All good More

by DSHARPBAMA91 Verified Customer Verified Customer

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Nice words, poor follow through. Nice talk, poor action. Very disappointing care. This is the third time We got poor care. I’m done. The care use to be wonderful from start to finis Nice talk, poor action. Very disappointing care. This is the third time We got poor care. I’m done. The care use to be wonderful from start to finish not that long ago. More

by Dislikeservixe at Martin Honda Verified Customer Verified Customer

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Oil and transmission fluid change I loved that I could use the shuttle to go run my errands while my car was having its service done. Everyone was kind and prompt. I loved that I could use the shuttle to go run my errands while my car was having its service done. Everyone was kind and prompt. More

by KATI.SWALWELL Verified Customer Verified Customer

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Exceeded expectations From first call to Milton Martin Honda, it was so simple. No matter what you need done, they will help and do a great job. They even have a shuttle From first call to Milton Martin Honda, it was so simple. No matter what you need done, they will help and do a great job. They even have a shuttle that drops you off and picks you up. More

by PICAB003 Verified Customer Verified Customer

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Emergency that was taken care of Had a great experience with dealership, emergency where I needed honest, quick and reliable service, and I got that. In addition they cleaned my car Had a great experience with dealership, emergency where I needed honest, quick and reliable service, and I got that. In addition they cleaned my car that needed it, saving me more time in a busy day. More

by Delighted Customer Verified Customer Verified Customer

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Good Service! I was able to make a service appointment online and print a service coupon. Matt checked me in at 9:30 am and promised the car would be ready around 1 I was able to make a service appointment online and print a service coupon. Matt checked me in at 9:30 am and promised the car would be ready around 12 noon. He checked back with me around 11:30 am and told me my car would be a little longer. I finally checked out at 1:00 pm. Replaced front brakes and bled the hydraulic system. Also, motor oil and filter was changed. When I returned home my wife noticed the oil minder was still showing a service code 1b and 15% remaining oil life. I reset the oil minder to 100%. More

by efstraw Verified Customer Verified Customer

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Service The job was done with a minimum of fuss and in a timely manner. The staff was helpful and friendly. The courtesy ride is an added benefit for me. The job was done with a minimum of fuss and in a timely manner. The staff was helpful and friendly. The courtesy ride is an added benefit for me. More

by paul.lynch5456 Verified Customer Verified Customer

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