"Head light out on a Friday night"
- Morgan Laurie-Day
Toyota Service are my Friday night hero's. I had a headlight out as I was leaving work and I went down to the service center and was in and out in 30 min. They changed the light right inside the check in area. Toyota Service is the best!!
"Another GREAT Experience!"
After searching for many months, Casey helped to find 'the ONE'. Helpful without being over powering, personable and caring, I'm glad he is part of the H-team!
"Top notch service"
First rate service and a knowledgeable, thorough and very helpful service associate.
The service was fast and on time and recommendations for future service was very helpful.
Many thanks to all on the H Team.
"Picked Up My Truck for Service"
Thank you so much Derek for all your help. You picked up my truck and brought it to service when I didn't have the time. You went above and beyond and I know I will definitely be back when it comes time for my next Tacoma. Matt got my truck in on time and worked around my schedule to get it done.
This place is great to deal with. They get you right in on time and always explain all service done on vehicle. Would recommend anyone to go here.
"Excellent Cuatomer Service"
Matt was professional, friendly, helpful, called me when the car was ready for pick up and had checked on the cost and needed repair for the alignment , the parts needed to be ordered and he would call when they are in so I can schedule a time to have the needed work done. Now that is excellent customer service and I really appreciated it.
- Bill S
Matt reviewed by service appointment notes with me, listened to my updates on the potential issue and helped me get to the shuttle on time as I was running late. Later, he kept me up-to-date with the progress / diagnosis and ultimately the resolution to the problem. No surprises and an excellent experience.
"Timely, personable, and professional service"
This was my first service appointment with Heritage after buying a used RAV4 in the last few months. I couldn't have asked for more for this maintenance check. Everyone greeted me warmly, talked me through the service and results and did everything to make my wait comfortable. Quick and easy!
Other Employees Tagged:
Not sure of the names of the others who greeted me.
"Top of the line service!"
Matt is the Top Of the Line as far as service is concerned. A pleasure to work with him. Also the shuttle drivers where extremely accommodating going out to the way to meet my needs.
Other Employees Tagged:
Jim and Jim Shuttle Drivers
Matt called and lead me through what was being done to the Prius and called later to let us know the service was completed. The service desk greeted us with a smile and friendly conversation. Our car was promptly brought to the front. A totally good experience.