Matthew Alfieri
Matthew Alfieri at CarSmart.net
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Matthew Alfieri

Product Specialist

CarSmart.net

1023 W Main St
Hendersonville, TN 37075

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Matthew Alfieri

April 22, 2024

Dealership Rating
Employee Rating

Unprofessional, will throw a fit if you do not purchase a vehicle. They signed me up for a bunch of healthcare and credit inquiries, which resulted in a bunch of spam calls and text, but the joke is on them More

by Southernman
Recommend Dealer
No

Other Employees Tagged: Guy Alfieri

Apr 22, 2024

CarSmart.net responded

Whoopsie daisy! It seems like this review took a wrong turn, like driving with a GPS on the fritz. While we appreciate the creativity, we're not the ones you're looking for. CarSmart is all about smooth rides and happy vibes, not fits or spam calls. But hey, kudos for outsmarting those pesky spam callers with the burner number! If you're ever in the market for a vehicle or just want to chat about car trivia, swing by and let's steer this conversation in the right direction. 🚗😄 The CarSmart.net Team

Apr 22, 2024

Southernman responded

Thanks for the light-hearted response, but unfortunately, this isn't a case of mistaken identity or a GPS glitch, I'm very certain it was your dealership. I appreciate the invitation to chat about car trivia, but perhaps we should first address how customer data is being handled? It’s important to keep things transparent and professional, especially when it comes to credit inquiries and personal information. While the idea of using a burner number might have injected some humor into the situation, the core issue of receiving unwanted spam remains serious. Let's ensure that practices at CarSmart are as smooth as the rides you're selling. Looking forward to a genuine resolution rather than steering around the problem. Best, Southernman

March 05, 2024

Dealership Rating
Employee Rating

Friendly. Professional. Good quality cars. B b b b b b b b b b More

by victoriac316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri, CRM CRM, Shawn Bowers, Terry "Pops" Kretz , Old Matt and young Matt

Mar 05, 2024

CarSmart.net responded

Good morning, and thank you for the support. It’s customers like you that make our job worthwhile. The CarSmart.net Team

February 28, 2024

Dealership Rating
Employee Rating

I’m very satisfied with my experience with the dealer! Specifically my sales contract Matt. Step by step communication was outstanding, detailed updates on progress was shared, and most importantly, the p More

by Sam yolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

CarSmart.net responded

It's wonderful to hear about your positive experience with the dealer and, in particular, with Matt! Ensuring clear and detailed communication throughout your journey is paramount to us, and we're thrilled that Matt was able to provide you with such outstanding service. Prompt responses to inquiries can indeed make a significant difference, and it sounds like Matt and the team truly excelled in this area. Thank you for taking the time to share your appreciation for Matt and all those who support him. Your feedback is greatly valued, and we look forward to serving you again in the future!

February 21, 2024

Dealership Rating
Employee Rating

Easy process start to end! Thanks to Matt and the team for facilitating our car purchase! More

by Rutebaga2002
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers

February 12, 2024

Dealership Rating
Employee Rating

This place is great! ! Starting with the staff…… Shawn, young Matt and old Matt made it really easy to do business. 2nd car in 3 months and I’ll be back in the future. 5 S More

by rush4820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

CarSmart.net responded

Thank you so much for your glowing review, rush4820! We're thrilled to hear that you had such a positive experience with our staff, particularly Shawn, young Matt, and old Matt. Providing exceptional service and making the car-buying process easy for our customers is always our top priority. We appreciate your loyalty and look forward to welcoming you back in the future. If you ever need anything, don't hesitate to reach out. Here's to many more happy miles ahead! 🌟🚗

December 18, 2023

Dealership Rating
Employee Rating

They make sure your happy with your new car and financing also, will take the extra time to make sure of customer satisfaction,, thanks Car Smart More

by janec0059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry "Pops" Kretz

Jan 31, 2024

CarSmart.net responded

We're thrilled to hear about your positive experience with Car Smart! Ensuring customer satisfaction is our top priority, and it's wonderful to know that they went the extra mile to make sure you were happy with both your new car and financing. Thank you for taking the time to share your feedback, and if you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your support, and we're here to help with anything you may need. Enjoy your new car!

August 30, 2023

Dealership Rating
Employee Rating

Matthew was absolutely amazing with helping me get the car off my dreams. As soon as I contacted him, he immediately responded and answered all of my questions very thoroughly. Not once did he ever act More

by Pwilson716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers

July 28, 2023

Dealership Rating
Employee Rating

Easy and fast transaction. The vehicle I came to look at was fire. Thank you Matt for your services and assistance!!! More

by Jasurrency
Sales Price Transparency
Recommend Dealer
Yes
Aug 22, 2023

CarSmart.net responded

Delighted you liked the vehicle! Matt's service was top-notch. Thanks! 🔥🚗👍

May 03, 2023

Dealership Rating
Employee Rating

No pressure. Nice people. Personal service. No hidden fees. I worked my entire deal via text. All I had to do was sign the deal. More

by bluesguy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2022

Dealership Rating
Employee Rating

Nice folks. I endorse them. May buy from them in the future. Straight shooters. Go buy something from them. Its OK. More

by WILSONS5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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