Matthew Flagg | Page 2

I didn’t purchase my Jeep from Myrtle Beach Chysler jeep, but once I moved to Myrtle Beach and I had my very first service appointment with them I immediately felt confident in servicing my Jeep with them. T but once I moved to Myrtle Beach and I had my very first service appointment with them I immediately felt confident in servicing my Jeep with them. The entire staff is just incredible professional yet friendly as can be, more importantly the service advisors Christina take their time with you engaged in knowing who you are and best of know my vehicle well. The service tech Craig, that I’ve had was extremely knowledgeable of my Jeep test drive it with me and was extremely professional. I don’t feel like I’m at a car dealership but rather a friendly local neighborhood service shop! I always feel like they have my best interest at heart and not just making service sales! Very happy to bring my Jeep to them for my service. Malcolm sarno More

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Best Dealership EVER!!! This is by far the best dealership I have ever dealt with. They were all accommodating and never seemed to busy. Everyone was above and beyond amazing This is by far the best dealership I have ever dealt with. They were all accommodating and never seemed to busy. Everyone was above and beyond amazing. From sales to finance to service to title/office I truly felt like part of the family!!! Thank you to everyone at Myrtle Beach Chrysler Jeep!!! I will most definitely refer everyone here!!! More

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Horrible Service after you buy a car When we bought a jeep we got a book of coupons for oil changes along with the extended warranty, but every time we've gone here to get the oil change When we bought a jeep we got a book of coupons for oil changes along with the extended warranty, but every time we've gone here to get the oil change they give a fight, and this last time they said sometimes they honor it and sometimes they don't. Then they said they don't get paid--though we called the warranty information number and were told that they have been paid each time we took it there in the past. Obviously they lie at this dealership. We've been shopping for a new car and they were all smiles and promises, but thank God we didn't buy one yet, because it most definitely will NOT be from them. They are the kind of car dealership of which car buying nightmares are made. More

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Great customer service . Repair was done quickly and was all covered by warranty. Very easy to deal with. Jared was very nice and even told me I would get a free loner car w . Repair was done quickly and was all covered by warranty. Very easy to deal with. Jared was very nice and even told me I would get a free loner car which made me very happy.Would recommend to anyone! More

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😡🤬😡 Very disappointed after we purchased our new Pacifica from them and when it started to malfunction and we contacted them no one will Give us an answe Very disappointed after we purchased our new Pacifica from them and when it started to malfunction and we contacted them no one will Give us an answer on they intend to do to make this right.😡🤬 More

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Great Service Dept !!! Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bri Brad and Derek did a great job solving my issue with my Jeep! All work was done in a timely and professional manor. This is the only place I would bring both my Jeeps! More

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Absolute TERRIBLE Service !! After experiencing a very traumatic issue with my 2017 Jeep Grand Cherokee, I was advised by Chrysler Corporation to take it back to MB Chrysler Jeep. After experiencing a very traumatic issue with my 2017 Jeep Grand Cherokee, I was advised by Chrysler Corporation to take it back to MB Chrysler Jeep. I am very upset how I was handled by Service Manager. Matt Flagg and Sales Manager, Rob Beard. You would think after purchasing 3 vehicles in 3 years that some sort of understanding would be in order. This was not the case and the lack of professionalism from both of these employees was immediate cause for concern. This dealership obviously does not care about the safety of their customers or the valid concerns that they have. I have decided to report this dealership and their lack of professionalism and care to our local news outlets as well as all social media outlets ! I don't believe they deserve ANY STARS! You should think twice before doing business here !! More

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Repair to hardtop convertible Had repair on piece in trunk. This is second time it's been repaired and have just over 50,000 miles. Probably not used more than 20 times But my co Had repair on piece in trunk. This is second time it's been repaired and have just over 50,000 miles. Probably not used more than 20 times But my complaint is a piece in trunk was bent and taped by dealer. Top wouldn't work when I went to pick up car. Was told they would replace it. They called and said they didn't do the damage and something else was wrong and wanted to charge more. It wasn't that way when I took it in. I had other problems with a leak and had to take back to them several times. Now having other problems with car that I believe was due to all the water that leaked into door panel. Will not recommend this service department More

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