"Honda Civic Purchase"
- Val K.
I recently purchased a preowned, certified Honda Civic - my first Honda. I can honestly say it was the most enjoyable car buying experience I have ever had. I searched many sites online for a several weeks and kept coming back to Honda of Ames based on their inventory and prices (their webpage was also very user-friendly). Once there, I was greeted and assisted in a very friendly and professional manner. My salesman, Roger Frohle is just excellent - extremely knowledgeable and experienced. He familiarized me with the features my car has to offer. I thoroughly enjoyed working with him. Matt Graham is fantastic - very professional and concise, I completely understood every aspect of my purchase as well as future servicing options. The General Manager took time to personally meet and visit with me as well. Exceptional customer service! Honda of Ames delivered in so many ways - I am confident I made the best choice purchasing from them. They are highly recommended by me!
Other Employees Tagged:
, General Manager, Mike Gougherty
"Good Out of Town Experience"
A trade agreement was made over the phone based on my descripton of my trade in 2014 Toyota Sienna, which I assured would be exactly as described or I would not make the 200 mile round trip just for you to "assess" my trade in before making a deal. I would come down based on a gentlemans agreement trade valid unless my trade was not as described. Interestingly, I noted your folks didn't even start the car nor drive it! You agreed it was as described so a phone trade was accomplished - never before done in my experience. So the trip was worth my while. I had stated my trade price over the phone, and you accepted it without further hassle.