Matthew Myszka
Matthew Myszka at Heiser Chevrolet Cadillac
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Matthew Myszka | Page 2

Service Manager

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.5
193 Reviews
4.5

193 Reviews

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193 Reviews of Matthew Myszka

November 09, 2023

Dealership Rating
Employee Rating

Matt the service manager is a great help and did a great job on my car More

by shaunadougherty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2023

Dealership Rating
Employee Rating

Was all good mostly. Took too long in my eyes. I survived tho. Were good though More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Nov 09, 2023

Heiser Chevrolet Cadillac responded

Jamie, We apologize for your wait time. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 30, 2023

Dealership Rating
Employee Rating

Personnel always friendly and very thorough in going over the services done to my vehicle. More

by CJDODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

My windshield wipers were put on wrong and one fell off. .my tires were not rotated. More

by TJRIEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matt Myszka by phone at 262-808-2735 or by email at matthew.myszka@heiser.com so we can better understand what happened during your experience.

October 17, 2023

Dealership Rating
Employee Rating

Showed up for my appointment and the part didn’t come in. I have to reschedule my appointment for a later date. More

by steve.scudder61
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

October 14, 2023

Dealership Rating
Employee Rating

It was very nice to have my truck picked up, sevice done, and returned to me. It allowed me to get a lot done without finding rides or waiting in service department. Thank you Mark More

by MSCHMIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl , Karissa Rohde, Service Team

Oct 16, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 13, 2023

Dealership Rating
Employee Rating

Matt does a great job. Always have had a smooth service on my vehicle. Always recommend Heiser to people. More

by ADROITMARKETINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 06, 2023

Dealership Rating
Employee Rating

Can't balance tires and they took 3 times to do it and I took it to a different place no shake car drives fine wast of 85 dollars More

by thehoofer187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl

Oct 09, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

October 02, 2023

Dealership Rating
Employee Rating

very friendly, good service always welcoming. Good team members are always welcome to see you. More

by KSHIRLEY673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, Bryan Schultz , Karissa Rohde, Service Team

Oct 03, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 17, 2023

Dealership Rating
Employee Rating

The is a problem when you take your vehicle in for service. when a person says I think my lifters are bad and they say nope you are fine Then 2 weeks later your lifters are getting replaced. I learne More

by EORTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, Rafael (Rafy) Rivera, Bryan Schultz, Mike Ronson , Ben Jarvis, Gary Marcouiller, Dawn Riedel, Karissa Rohde, Service Team, Sherry sales lady A+

Sep 19, 2023

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

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