"Attention to detail"
Worked with Matt over the phone, email and finally in-person. Have nothing but the highest compliments for him. Super attentive and responsive to my asks and preferences. Even though he was juggling 3+ deliveries during the 3 hours I was there, he made sure to spend the time to get me signed up and settled into the vehicle (and that was on New Year's eve)! Highly recommend working with Matt.
"Great Experience !"
A Special thank you to Matt Poterbin for helping us get the exact car we wanted ! He made our car purchase experience smooth and pleasant and would highly recommend him for your next purchase
"Great, pleasant experience."
Matthew Poterbin was the salesman I dealt with. He was very professional as well as knowledgeable. He helped me get the deal I needed and kept me informed as to the production and transportation of my car. It was a very good experience in purchasing a new car. Ricky was very helpful and got me into my new car very quickly - which was very appreciated.
"great dealership, fantastic people"
Best experience with the bmw dealers so far. Matt was so helpful even we have never met. Ricky was knowledgeable and try everyone to cut a good deal for the customer. Highly recommended!
"Matt made the car buying process very easy"
I feel lucky that i found Matt while looking for my car. I came in inquiring about my car and when we couldn't get to the number i was comfortable with, he offered a very similar car with less features but actually one year newer. Never once did Matt make me feel like i was being sold and because i had a long drive he spent hours helping me set up the car infotainment even after the dealership closed. The whole deal went down in a matter of hours because of how honest and transparent he was.
I called Matt recently again for my cousin (who didnt get the car) but he was so helpful in terms of pointing us to a car that had a great current promotion on it that was similar to what he was looking for. I am actively sending people Matts way in the future.
This is how a car buying experience should be.
"All about customer service and satisfaction"
- al d.
I thought I was taking a chance by leasing a car from a NY dealership when I am a NJ resident but WW could not have made the transaction more seamless. They responded immediately to my internet inquiry and were extremely competitive on price. They went the extra yard to locate the vehicle I was looking for (a loaded 230i convertible with XDrive) in the color I wanted. Matt P. is a great salesperson and would highly recommend him to my friends. I will return for my next BMW!
"Proactive & helpful service "
Matt was very proactive in responding to my request for a new vehicle. He was a great listener as I wanted a very specific build of a M series vehicle and did not try to push me for their existing inventory. This went a long way with me. The process was smooth and thorough from beginning to end. Beside providing first class customer service he was also a true gentleman. Highly reccomended!
"Excellent & Outstanding Customer Service "
I would like to take this opportunity to acknowledge and appreciate the excellent
service I recently received when leasing a vehicle at Wide World BMW.
Client Advisor Mr. Matthew Poterbin have exceed my expectation nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of customer wallet. But, Client Advisor Mr. Matthew Poterbin was more then accommodating to my needs and successfully found me a vehicle to suite my proposed budget. I have noticed the working relationship between yourself and your manager showed professionalism that you have in your company.
You delivered an incredible service and gives very pleasant experience. My family and I
Just wanted to say a BIG THANK YOU, the car is great!!!
I will continue to visit your dealership in the future, as well as highly recommend it to others.
"Can I give TEN STARS?"
ABSOLUTE BEST DEALERSHIP IN THE COUNRTY! I bought my first car here and it turned out to be the best interaction for a purchase I've ever made.
"He was very nice "
- Pedro paulino
He was very very helpful. He set the ambience right away, asking me if I needed anything to drink. Making me feel right at home. The car I bought is amazing and much more safe than the previous bmw I purchased at another dealership. He was also extremely nice and forthcoming with info. I definitely recommend this dealership!