"A Positive Sales Experience"
My wife and I spent three full days shopping for 2019 SUV’s offered by different manufacturers and multiple dealerships. At most of the dealerships, the sellers immediately told us what they could do for us without finding out what we needed or wanted. A major exception was Jim Page of Audi Flatirons in Broomfield. Jim approached us respectfully and asked our permission to assist us. He then preceded to ask us what brought us to Audi Flatirons, what vehicles we had test driven, what our impressions were, and so forth. When we told him what other SUV’s we had test driven, he never offered comparisons of his own or made disparaging comments. When we told Jim we were interested in the Audi Q5’s, he took the time to show us models with different exterior colors, different interior colors and fabrics, and different features. He guided us, rather than pressured us, to make the right decision. Once we made the decision, Greg Raymond expedited our paperwork and Matt Trujillo patiently explained the many electronic features of the Q5. It has now been almost a month since we bought the vehicle. Jim has not abandoned us; he has been equally conscientious about following up with us post-sale and introducing us to the Service Department staff. We are very pleased customers of both Jim Page and Kuni Flatirons. David Wikoff
- Lauren H.
Matthew was wonderful and helped us sell our Porsche and gave us a fare offer. No stress and no runnaround! We would do business again.
Thanks again Matthew!
"Top-flight Audi dealership"
Sameer put together a smooth and informative vehicle selection process, Frenchy made the paperwork easy, and Matt explained the ins and outs of MMI. All very friendly and professional, and the dealership facility is state of the art.
"Smooth and Easy buying experience "
Dave was helpful and gave me all the info I needed to get the car I wanted. Matt was super helpful in going over all the functions of the car. Easy to work with, patient, and kind. Everyone was nice. Shane in finance was also great.
"Painless, the right way to buy a car"
I was coming off of a bad experience at my local Audi dealer. Katie O’neill Promised to make me forget about it, and she did.
I could go on all day about Audi Flatirons and Katie. The best part was that there were no games. I was given an excellent first offer, and I took it.
Behind games, my second least favorite part of buying a car is all the waiting. Usually it is a linear process. Each department finishes their task, and then you move to the next. Katie orchestrated all the departments, and multiple things were happening simultaneously. I don’t think I sat unattended for more then 5 minutes combined.
Usually I feel like I need a Silkwood decontamination shower after buying a car. At Audi Flatirons that wasn’t the case. I highly recommend Audi Flatirons and Katie O’neill.
"Purchase of pre-owned A4"
As we mentioned to Kristan Cloyes, our sales associate, the reason we bought our Audi from Flatirons is her excellent service.
She is knowledgeable, thorough, approachable, and available. We felt no pressure, just the presence of someone who could help us through our decision.
Our experience with Flatirons was exemplary; everyone whom we met provided expert advice, vital information, and the reassurance that we could check back in the future for additional questions.
We'd come back to Flatirons in a heartbeat! (Although we really don't anticipate buying another Audi anytime soon!)
Debby and Glenn Cuerden