Max is an exceptional salesman. He recently helped my Mom lease a new vehicle. He listens to his customer and works very hard to meet their expectations. This was her second sales experience with Max and both times, he has exceeded her expectations. He listened, he made suggestions and she was was able to get a car that she hadn't even considered because she thought it was out of reach. Max is patient and kind and wants what is best for his customer. He's like part of the family. I will definitely go see Max at Premier when I'm ready to buy. Thankful for all he did to make this a great experience. I feel very blessed to have met him. -S.
"Customer Service is Lacking after the Sale"
We purchased a 2014 Buck Enclave from this dealership the Monday after Christmas. It needed some touch up paint, we asked to have it GE certified, and splash guards installed. They were very compromising when it came to making the sale but have lost my confidence in follow through after the sale. Mike from service was EXCELLENT to deal with. After realizing our sales associate and the general manager had failed to keep us informed of the progress with our car, he made sure to call with updates. It's now been almost 2 weeks since we picked up the car (and more than a month after the sale) and I had to call again to see where the certification paperwork was. We were promised to have it the same week we picked up the car, and promised again today to have it by week's end. We'll see!! Will no doubt ever go there again to buy a car, certainly not going back there for service, and would not recommend any of my friends to go there.
"Max Black and all of Premier is AWSOME!"
we took my car in knowing how upside down I was. Max took the time to work with me and got me into a newer car than what I had. They even took time to make my 2yo daughter happy!
- Steven and Betsy Riley
Max Black was a great sale person. We went from test driving a Yukon to switching our minds to a truck. He didn't get upset just switched gears with us. He made sure everything was as simple as possible fitting around our schedule with work . Will definitely use him again to get our son's vehicle come summer. You rock Max!
I enjoyed my experience with Premier the salesman Max Black was excellent and made the experience great service the next day was excellent as well thank you for Premier!
The guys I worked with went out of there way to get me financed even though I was not in an ideal situation and had way less than perfect credit. They worked had to help me flip my trade and end up with a reasonable, dependable vehicle. I definitely plan on returning.
"a very good investment"
Very helpful and informational. great knowledge on the vehicle and all the options. very willing to do what it took to find us the car that we wanted. safe to say i'll be back to buy my new truck in a few years
"A successful car buying EXPERIENCE "
First off the truck was what it was. NICE. Customer service was impeccable, everyone was proffesional and very friendly. The salesmen I dealt with was really helpfull and honestly the ideal sales person to deal with. We journeyed across the vast lands of Morgantown to find a pnc worthy of pulling the funds for this fine piece of American machinery. I would just like to say that Max was the best xxxx salesmen I have ever had to deal with and that everyone should take a piece of this mans tactics. Thank you to all the people at Premier Chevrolet for your assistance in finding me the most appropriate vechicle. Hey price was a little steep but all in all this is America and you're not just giving vehicles away. If you do though please CALL ME. Best Salesmen in all of the land hands down. Also the finance team was very helpful and intelligent. Great dealership, great buy.
"Good first experience"
I had an excellent first car buying experience here. Kenny and Max were very friendly and answered any questions that I had. I would certainly recommend them to others in the market for a car.
Other Employees Tagged:
Happy with our new truck and the buying experience at Premier was excellent! Great staff! Knowledgeable and accommodating. Would definitely recommend checking them out if you are in the market for a vehicle.