Max Johnson | Page 16

Really?! Everyone, including the Service Advisor, was very courteous and I was given an accurate assessment of the amount of time the service would take. Als Everyone, including the Service Advisor, was very courteous and I was given an accurate assessment of the amount of time the service would take. Also the waiting-room is very comfortable. More

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Fixing my Saab I brought my Saab in for service on Tues - Jan 24 cause the power steering flluid was leaking. They took the car in on time-they were able to find th I brought my Saab in for service on Tues - Jan 24 cause the power steering flluid was leaking. They took the car in on time-they were able to find the part to make the repairs. They are keeping my Saab running thank heavens. Always satisfied. More

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A Confidence Builder! I brought my car in to have an oil change and a 50K checkup. Max Johnson, my Service Advisor, noted I was 4 quarts of oil low. My oil light had not co I brought my car in to have an oil change and a 50K checkup. Max Johnson, my Service Advisor, noted I was 4 quarts of oil low. My oil light had not come on! He had the oil change done and told me to come back in about a month to check the oil again. This time he had an oil consumption test done. It confirmed an issue already identified by GM. The Pistons had to be replaced and the sealings had to be redone. Upon ordering parts needed, Max called me and told me to bring the car in. I brought it in first thing in the morning with an estimate of a 2 day wait on completion. I was given a courtesy car and went about my business. That afternoon, Max called me and told me the work was completed! I'm thankful Max pursued the issue, had it diagnosed and repaired. Once again, Dick Norris and their staff had strengthened my confidence in their Service Dept. Furthermore, I will definitely be purchasing all my future GMC cars from Dick Norris. Thank you all! More

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Service Excellent group and great to work with I will continue to work and be associated with Norris. I can't envision dealing any other place with my GMC tru Excellent group and great to work with I will continue to work and be associated with Norris. I can't envision dealing any other place with my GMC truck. More

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Excellent service Had a intake manifold gasket replaced,transmission filter and seal and new fluid replaced,new plugs and wires,replaced, new tires, new brakes, and new Had a intake manifold gasket replaced,transmission filter and seal and new fluid replaced,new plugs and wires,replaced, new tires, new brakes, and new starter, on a 2000 car with 152,000 miles, and was very satisfied with the work and speed to accomplished all the work. The prices were competive with other service providers in the area. Max was very friendly and easy to work with, and offered suggestions on the repairs. Will be back again for any other repairs if needed...Jerry Kinsey. PS that ice cream is the most expensive in Florida(haha) More

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SERVICE EXPERIENCE Max provided first rate service as always, very professional. He made sure i got a courtesy car, called me when the service was done, always exremel Max provided first rate service as always, very professional. He made sure i got a courtesy car, called me when the service was done, always exremely courteous More

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Love em! As always Max Johnson made sure my car issues were solved, and provided me with a wonderful loaner vehicle to use for my needs during this busy time o As always Max Johnson made sure my car issues were solved, and provided me with a wonderful loaner vehicle to use for my needs during this busy time of the year. All was taken care of promptly, efficiently and with great delight, as it is always a pleasure to see not only my favorite service adviser, but also the cheerful and kind lady at the check out desk whose name I cannot seem to remember (I am so bad with names). I was hoping I could find her name on the Meet our Staff page of the dealership's website, but the none of the ladies from billing or the front desk are on there; maybe it's something may want to include in his next webpage updates! ;) More

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on the fly service for a battery problem Had a battery problem and drove in without an appointment, they took it in and also did some recall work. Everything was done professionally and was c Had a battery problem and drove in without an appointment, they took it in and also did some recall work. Everything was done professionally and was covered under warranty. More

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Always a great experience at the dealership I want to thank Max Johnson for his care and service for my Enclave. He has been the service rep that I have had for at least five years. Not only i I want to thank Max Johnson for his care and service for my Enclave. He has been the service rep that I have had for at least five years. Not only is he knowledgeable, but always has a smile and treats me with the utmost of respect. He and the other staff is a great asset for the dealership. More

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Service And what Dick norri's for over 15 years great company We love our service Owen outstanding job on all of our vehicles good job done And what Dick norri's for over 15 years great company We love our service Owen outstanding job on all of our vehicles good job done More

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