"Best experience ever"
I had mistaken putting Acura instead of Honda, but Edgar was very responsive in helping me with my car purchase of the 2019 EX-L. He was willing to work with me and the process was quick and easy. Thank you for making my first car purchase experience a great one!
Was a great experience Max was awsome the dealership was clean had a good selection and I got the deal I was looking for would recommend to everyone.
"Costco Auto Program - Max Karim"
Max was extremely helpful, kind and attentive. He was prepared for our appointment, and knowledgeable about the automobile I was interested in. Max was flexible with his schedule and made accommodations so that when I purchased my vehicle the following day, everything went as smoothly as possible. The Costco Auto Program made things quick and simple, which was greatly appreciated, and I would recommend it to anyone looking to purchase a new vehicle.
"Easiest Lease ever"
I was assisted by Max Karim who is the Internet Manager for Norm Reeves for the majority of my lease purchase.
Came in with my father, was in and out in a matter of hours, and left with a lease on a 2019 Civic.
Max was extremely professional, kind, and gave great information to my father and I during each step. I would highly recommend Max.
Sam Abdel helped my father and I in the finance department. Everything was extremely streamlined and time efficient with Sam. Took no more than 15 minutes to complete this step of the process. Very friendly and funny guy.
Thank you Norm Reeves! Will be returning myself in the future and suggest you all to friends as well.
Max is very professional and easy to work with. He offered us great deal . Casey is very helpful on title paperwork. Will come back again for future purchase and recommend to friends.
"People are not responsive. Issue with a new Pilot."
i have had a problem with my infotainment system crashing from day one. Service did a hard reset once but didn’t fix the issue. They were suppose to call me to schedule to bring in the car but have not heard from them. Part of the lease deal was that I turn in my current lease and they would take care of the mileage overage charge. It’s been a month and they have not followed through on their commitment. I would not recommend this dealership to anyone. I fully regret leasing a car from this dealership.
Other Employees Tagged:
, Daniel Iv
"Great Experience with Kasem"
Had a great experience with Kasem who introduced us to our new Honda Clarity. Very knowledgeable and passionate about the product and got us up and running with our new ride. Will seek him out in the future. The internet sales manager, Max Karem, was also great to work with. Worked to get us the ride we wanted.
- Chuck D.
I would especially recommend asking for Max. He's a very good guy and will do whatever he can to make the process as smooth as possible.
In this case, Max went out of his way to assist me in resolving an issue with an after market alarm system that wasn't his responsibility. Thank You, Max for helping me with through this experience.
Friendly and attentive. No need to haggle over price. I was confident that all involved in the sales
process would take care of my needs.
Reached out to Norm Reeves Honda Irvine and connected to Max he was very professional and transparent what’s really important I’m glad I got in touch with Max he was Great and very helpful!