Excellent service from the time I arrived until I left! Agent kept me updated and the time in which they finished the work was amazing!!!
Mehdi’s professionalism is excellent!! He consistently sees that we receive quality service. All technicians and other employees should follow his example.
We always request Medhi because he sees that everything is completed and completed correctly.
Mehdi was great to work with. The service was completed promptly and expertly by the folks in the shop. Drove in from Marysville to have the service completed.
"Curteous service, good communication "
Visit for normal service interval was handled in a courteous manner, Mehdi explained the work to be done and properly counseled me on a needed transmission fluid change.
"Exceptional Customer Service"
My appointment was on a Saturday. The Service department was very busy. There were at least six vehicles waiting in line to be checked in. I noticed service department employees were only checking in people in the left lane & forgetting those on the right lane, even though, some of the people on the left lane just got there while we were there first. I complained to service rep. Mehdi Lalani. He apologized for the wait & to make up for my long wait, he offered me some extra services for free, however, I had already purchased a VIP service that included everything & I did not have to pay that day.
Excellent customer service provided by Mehdi Lalani. He explained things very well and offered me good choices to make my decision. Happy with the service provided.
"Oil change/airbag recall"
Germain was very prompt and profession during the recent servicing of my Accord. The service was quick. I was also informed of upcoming services for my car. Can’t ask for more than that!
Actually needed to get there early; they took me in and let me go against my business. Updated me periodically as to where they were in the process and what they thought should be done outside the routine maintenance.
"Friendly and professional staff"
brought my accord in for oil, filter change and tire rotation as well as checking out a low air pressure warning light. Mehdi was very friendly and professional, showed me where I can reset the warning light if it doesn't go off. The service was performed faster than I expected. Mehdi and Jenell went through what they have done with my car. Again very friendly and professional. Will definitely come back for service again
Other Employees Tagged:
Jenell (?) - in training
"Oil Change "
The crew explains everything in detail and is always very friendly! They offer free shuttle service if you don't want to stay or have a kids area and nice waiting area with TV if you do stay while they service the vehicle.