Melissa Cole | Page 7

Mellisa is dedicated professional Melissa Cole was extremely helpful in the entire process of buying my car. Highly professional, she did not waste our time with prepared and meaningl Melissa Cole was extremely helpful in the entire process of buying my car. Highly professional, she did not waste our time with prepared and meaningless phrases. She immediately understood my requirements and possibilities and went above and beyond to make sure everything runs smoothly and well. She understands cars, business, and most importantly, her customers. More

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Melissa is an amazing person and sales representative. I highly recommend her if you want an incredible experience! Thanks Melissa for your knowledge and kindness. highly recommend her if you want an incredible experience! Thanks Melissa for your knowledge and kindness. More

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Melissa Cole was great. She knows her stuff better than any auto sales person I haven’t dealt with. All my questions, and I had many, were answered promptly in ways I could understand. She is a credit to y any auto sales person I haven’t dealt with. All my questions, and I had many, were answered promptly in ways I could understand. She is a credit to your coompany. More

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I’ve been acquainted with this dealership since September 2018 when I purchased a Jetta from them. While there was some small problems with that initial encounter, the team at Heritage Parkville has gone out 2018 when I purchased a Jetta from them. While there was some small problems with that initial encounter, the team at Heritage Parkville has gone out of their way to prove that one bad apple doesn’t always ruin the bunch. I highly recommend working with Gabriel Walman and George Torres, both are professionals when it comes to sales management; Dan McMahon is a fantastic service manager; and Tyler Pearson is a service representative that really knows his stuff - I’ll only bring my car in if he is working and has the ability to assist with my service. It’s no surprise that when I needed to buy a new car, this was the dealership to go to. For this purchase I met Mrs. Melissa Cole. Working and connecting with her over email, I was able to discuss my needs and negotiated a fantastic price on my new Golf Sports Wagon (getting the low side of the fair deal according to all of the automotive pricing sites). She was able to provide all of the details I needed to make my visit to the dealership for viewing the vehicle and completing financing short and simple. Not having the vehicle on their lot, Melissa drove to the neighboring dealership to pick it up, explained and demonstrated all the features, gave some great points of advice, and was an overall pleasure to work with. I was confident going into financing that I had everything I wanted and needed and there was no surprise dealership gimmicks to worry about. I highly recommend this dealership for any and all VW purchases and I drive out of my way to visit them. Speak with any of the staff I’ve mentioned here and you’ll see why I recommend them. And thanks a million to Melissa, it was such a pleasure working with you on my new car purchase. More

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Everyone At Heritage and Parkville are wonderful the service is great and you won’t be disappointed you’ll leave out it is :-).I would recommend anybody to get a car from volts wagon heritage in Parkvil service is great and you won’t be disappointed you’ll leave out it is :-).I would recommend anybody to get a car from volts wagon heritage in Parkville. More

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Great overall experience Have bought several cars from Heritage and there is a reason I keep coming back-because they earn your business!! Gabe is the GM of Sales and is fanta Have bought several cars from Heritage and there is a reason I keep coming back-because they earn your business!! Gabe is the GM of Sales and is fantastic. From head to toe through the entire process great folks to deal with. More

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Excellent Customer Service Tyler IS THE BEST in service and Melissa on Sale! They are both So helpful and friendly. Always willing to get an answer Get the answer if they don’t Tyler IS THE BEST in service and Melissa on Sale! They are both So helpful and friendly. Always willing to get an answer Get the answer if they don’t have one. Tyler is one of the biggest reasons I always come to Hertigage even for oil changes that are so much faster at a drive thru place! I have purchased 3 VW’s with Melissa and would buy another one in a heart beat! Thank you for your great customer service! More

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Parkville Dealership Khaliq and the dealership were very helpful and efficient. Looking forward to coming back! Gabe and Melissa were both also a joy to work with Khaliq and the dealership were very helpful and efficient. Looking forward to coming back! Gabe and Melissa were both also a joy to work with More

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Awesome Experience!!! Khaliq, Gabe, & Melissa were awesome! They made the entire process of buying a new car easy & straightforward! They kept things light hearted while go Khaliq, Gabe, & Melissa were awesome! They made the entire process of buying a new car easy & straightforward! They kept things light hearted while going above & beyond to get the very specific 2019 Golf R I wanted! I highly recommend all three if you're looking to buy a new car! More

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Magical moment from step 1 After going thru a very difficult time , lost all trust and hope. Herb not only went above And beyond his duties. He made the impossible happen. He se After going thru a very difficult time , lost all trust and hope. Herb not only went above And beyond his duties. He made the impossible happen. He sent me out of the dealership with just what I wanted and made it happen. He is by far an outstanding car salesman that shines above the rest. Always making me feel safe, secure and welcomed. He made purchasing a vehicle fun and uplifting. If anyone ever wants to purchase a car Herbs the man. Make the call and he’s on it!!!! He made the impossible happen for me. My own car, no co signer and got me approved. Very personably and friendly, you are a ROCKSTAR MY FRIEND Will never buy from anywhere else after my experience in Parkville. All my best and thank you so much LeeAnne More

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