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Melissa Cooper
Melissa Cooper at Palm Coast Ford
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Melissa Cooper

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.8
745 Reviews

Dealership Experience

4 yrs, 9 mos

4.8

745 Reviews

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745 Reviews of Melissa Cooper

April 15, 2024

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Employee Rating

All went well, personell was good , adviser did excellent, even the tech did a fine job More

by Dougs45acp
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Recommend Dealer
Yes
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Apr 16, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that our team provided you with excellent service from start to finish. We appreciate your business and hope to serve you again in the future!

April 14, 2024

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Employee Rating

Car had some issues bought it there twice and they fixed made sure the car was fixed kept an xtra day to make sure More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Larry Helsel, Kevin Burns, Kyle Hash, Nick Moore, Brian Tuma Jr., Niko Chavez, Matt Loibl, Dave Leyva

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Apr 16, 2024

Palm Coast Ford responded

Thank you for sharing your experience! We're glad we could address the issues with your car and ensure it was fixed properly. Your satisfaction is our priority, and we appreciate your trust in us.

April 13, 2024

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Employee Rating

The staff in the front office are great and keeps you informed on where the Car is being serviced and when it will be ready David isgreat and Nico alsowould recommend them More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Dave Kollar, Larry Helsel, Kevin Burns, Kyle Hash, Nick Moore, Brian Tuma Jr., Niko Chavez, Dave Leyva

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Apr 16, 2024

Palm Coast Ford responded

Thank you for the kind words! We're thrilled to hear that David and Nico provided excellent service. We appreciate your recommendation and look forward to serving you again in the future.

April 10, 2024

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All went very well and completed in a timely manner ; service was excellent ;staff is excellent More

by Dougs45acp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Polo

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Apr 11, 2024

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

April 09, 2024

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Employee Rating

I was taken care of right away. Every one was very friendly. The service on my car was great. More

by PJCOTTER1213
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Recommend Dealer
Yes
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Apr 11, 2024

Palm Coast Ford responded

Thank you for choosing us! We're thrilled to hear you had a positive experience with our team and enjoyed great service on your car. We look forward to serving you again in the future!

April 09, 2024

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Employee Rating

the service department has worked very well with me, from scheduling to providing transportation. The mobile service is great, convient and effecient. More

by BOBBYRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Niko Chavez

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Apr 11, 2024

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department! We're thrilled to hear that scheduling, transportation, and our mobile service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

April 07, 2024

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Quick easy service with updated info on my parts and maintenance history. Wish there was walk in service. Other than appointment but smooth! More

by HUNTERTHAMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Clymer, Noelle Wahad, Darius Ash, Stephen St. Pierre, Josh Polo, Niko Chavez, Cory Epperson, Dave Leyva, Dakota Hunter

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Apr 09, 2024

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that you found our service quick and easy. We're always looking for ways to improve and appreciate your suggestion for walk-in service.

April 06, 2024

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Palm Coast Ford was ontime, prompt, courteous, and professional in taking care of the service needs of my Explorer. More

by dlhargett11
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Recommend Dealer
Yes
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Apr 09, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team at Palm Coast Ford. We look forward to serving you again in the future.

April 05, 2024

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Very professional and courteous. Went smooth. Prompt and painless. My dogs love walking around the area too. More

by Catsaris
Recommend Dealer
Yes
Helpful
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Apr 09, 2024

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that your experience was smooth and enjoyable. We're also glad to know that even your furry friends enjoy visiting us. We look forward to serving you again in the future!

April 03, 2024

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Employee Rating

David leyva is great to work with in the service dept he keeps you updated where the car is at being fixed I recommend ford service dept More

by mcnabb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Don York, Larry Helsel, Kevin Burns, Kyle Hash, Nick Moore, Dave Leyva

Helpful
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Apr 03, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that David provided you with excellent service in our Ford service department. We appreciate your recommendation and look forward to assisting you again in the future.

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