Dealership Experience
8 yrs
Industry Experience
8 yrs
Languages Spoken
English
136 Reviews
Write a Review136 Reviews of Melissa Hough
November 12, 2021
I called in to schedule an appointment for service. Everyone was attentive and helpful through out the whole process, from drop off to pick up. Bonnie kept me informed of the status with my vehicle and Everyone was attentive and helpful through out the whole process, from drop off to pick up. Bonnie kept me informed of the status with my vehicle and did it with a smile. Bought both of my vehicles at Toyota and will continue to do business with the Hubert Vester auto group. Chris Hicks and his team are top flight! More
Other Employees Tagged: Bonnie Richardson, Terra Devine, Chris Hicks , Danny Meacomes, ryan hicks, cameron moats, steven calhoun
September 14, 2021
The radio in my Toyota freezes. I was told by the service department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 department that they would order me a new one through their warranty service. That was July 21st, I have since left 2 voicemails for Melissa (8-9-21 and 8-16-21) with no response. I also left a voicemail on 8-23-21 for Danny Meacomes (no reponse). So, I tried the GM (Winford Lee) on 8-25 and guess what, still no response. You have horrible customer service. I've left FOUR DIFFERENT MESSAGES for THREE DIFFERENT PEOPLE and still got nothing. Steer clear of these people. More
Other Employees Tagged: Danny Meacomes
September 07, 2021
They did a wonderful job as always. The service was quick and informative. They treated me like they really wanted to keep me as a customer and informative. They treated me like they really wanted to keep me as a customer More
Other Employees Tagged: Angel Holland
August 31, 2021
Great customer service. Clean waiting area. No pushy sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. sales tactic for additional service. Would recommend to others for service. Car was ready in timeframe promised. More